10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 25,433 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My wife was driving our 2007 Lexus ES 350 when another vehicle heading in the opposite direction lost control, crossed a median divide, got airborne, and hit the front driver's side quarter panel, hood, drivers door and drivers window. No air bags deployed - including side air bags which are installed on this vehicle. We have contacted Lexus regarding what we believe is a failure of the air bags to properly deploy but am currently receiving 'form' responses.
- Laguna Niguel, CA, USA
We bought a 2007 Lexus ES350. Whenever I would sit on the front passenger side, the front passenger airbag sensor would show on (I'm about 115 lbs.). during the July 4th weekend though, we noticed that the sensor was showing off while I was sitting on the front passenger side. We brought the car to the local Lexus dealer but we were just told that there is nothing wrong with it and that it is working as designed. I did some research and found out that thousands have already complained about the faulty airbag sensors.
- Keller, TX, USA
- Irving, TX, USA