2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
71,748 miles

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problem #9

Jun 012022

ES 350

  • 145,000 miles
The contact owns a 2007 Lexus ES350. The contact stated while driving approximately 55 MPH the dashboard was sticky with a glare and shiny. The contact stated the material caused visibility issues. There were no warning lights illuminated. The vehicle was repaired before for TSB: L-SB-0011-15 however the failure reoccurred. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure; however, was not of assistance. The approximate failure mileage was 145,000.

- Brandon, FL, USA

problem #8

Jun 012012

ES 350 6-cyl

  • 100,000 miles
On July 24, 2014 I noticed the dashboard on the driver side was starting to look sticky and shiny like the passenger side, but didn't think anything of it until I started driving and could not see clearly out of the windshield because of the glare from the sticky and shiny dashboard. After further research I find that I am not the only consumer with this problem. In 2012 I first noticed the sticky and shiny dashboard only on the passenger side which I've mentioned the issue to the dealer who stated he hasn't heard about such issue. I will be bringing my car in as it is now affecting my ability to drive safely because of the glare on the windshield and will present them with the many other complaints seen here. Clearly this is a safety hazard that Lexus needs to issue a recall on before the entire dashboard melts and affects the airbags. I hope to see a resolution for all soon before a fatality from this defect becomes national news as the acceleration issue did.

- Houston, TX, USA

problem #7

May 092011

ES 350

  • 100,000 miles
The contact owns a 2007 Lexus ES350. The contact stated that the dashboard was melted and causing a glare on the windshield. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

- Miami, FL, USA

problem #6

Jan 082013

ES 350 6-cyl

  • 60,000 miles
While we driving down the turnpike heading into philadelphia, my wife tried to roll down her windows and then back up. As she did, the glass came off its track and almost popped out of the door. We were going about 70 mph. At this speed, that window may have come off and flown off our car, hitting another car. This would have been potentially fatal. The only reason it did not fly off, was my wife grabbed on to it while I pulled over immediately.

- Revere, MA, USA

problem #5

Dec 302012

ES 350 6-cyl

  • 103,693 miles
While parked, I let the front passenger window down. When letting the window up I heard a loud pop and the window tipped down in the front leaving a large gap. I was able to get it back in place manually. Took it to the Lexus dealership for service. Was told one of the plastic clips on the glass had broken and the window would have to be replaced. The warranty had expired so the total cost including the window tint was $646.67. I was told this is a recurring problem. I read if taken to a glass repair shop, there is a permanent fix.

- Dayton, OH, USA

problem #4

Apr 062012

ES 350 6-cyl

  • 29,400 miles
Wife was operating the driver window in our Lexus ES 350. The driver window crashed down into the driver door panel momentarily startling her. She swerved into oncoming traffic. I had a technician pull off the door panel and the plastic mounting tabs on the window regulator and the plastic mounting tabs on the window had disintegrated. According to the Lexus owners web site this is a common problem on all 2007-2008 Lexus ES 350 models. Lexus will not cover this problem unless still under the 4 year warranty. See recall 08V16200 for similar problems.

- Warren, MI, USA

problem #3

Feb 012011

ES 350

  • 23,000 miles
The contact owns a 2007 Lexus ES350. The contact stated that the rear view mirror was obstructing his view due to the height of the rear of vehicle. The dealer did not offer any assistance. The contact could not remember if he had notified the manufacturer. The vehicle had not been diagnosed or repaired. The approximate failure mileage was 23,000 and the current mileage was 31,000.

- Hauppauge, NY, USA

problem #2

Jul 232011

ES 350

  • 64,640 miles
The contact owns a 2007 Lexus ES350. The contact stated that the front drivers side window slipped out of its tracks. As a result, the window would not move up or down. The vehicle was taken to an authorized dealer where the window and assembly were replaced. The failure also occurred on the front passenger side window. The vehicle was taken back to the dealer where it was again repaired. The manufacturer was notified and stated that there were no recalls or warranties related to the failure. The failure mileage was 64,640.

- Manassas, VA, USA

problem #1

Jul 102009

ES 350

  • 20,000 miles
On 07/2009 we took our 2007 Lexus ES350 in for service with 20K miles. It was being taken in for a brake problem, faulty visor and vehicle tilted/leaning. I was advised that the brakes had 1mm left (near brake failure). A Lexus tech replaced the brakes, visor and confirmed that the vehicle was tilted/leaning. Since then the vehicle returned several times for service including but not limited to the following: Brakes and tilt/leaning. The brakes were replaced again and another tech confirmed that the vehicle was tilted/leaning with visual and physical inspection. The tech measured from the wheel well to the ground. The dealer replaced the front suspension but the results were the same. The vehicle is still tilted/leaning and now Lexus is refusing to fix it and stated, they have done all they can do to fix it. After I complaint that the vehicle is unsafe a Corp field tech was sent to inspect the vehicle. The field tech also confirmed that the vehicle was tilted/leaning and stated that they don't currently have a remedy for this problem. The vehicle currently has 25K miles. Due to the statement above it leads me to believe the this is a manufacture defect.

- Whittier, CA, USA