10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 58,765 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was in stop and go traffic. Bumper to bumper. The car in front moved forward and I pressed the gas pedal 2 seconds and went back to the brake. The engine started to rev up out of control. I pressed on the brake as hard as possible and managed to slow the car but not stop it. I put it in park but the engine continued to roar. It finally went back to normal. Lexus checked the car but said they found nothing wrong. This model had been recalled for the same problem. Clearly the car may be dangerous. Lexus denies all responsibility. The inspector left a thumb drive in the car but I can't read it. I would be glad to send it to you.
- New York, NY, USA
Had to make a hard stop and the brake pedal faded badly. Pedal has become softer over time. Already had to pay to replace faulty designed rear pads and front discs. Lexus has a tsb on the squeaky rear pads but never let us know. It was a replace only if owner complained. 1 pad was badly worn, but the vehicle was out of warranty and Lexus would not do anything. With all the Toyota master cylinder issues under recall, I find it hard to believe our ES350 is not experiencing the same thing. Expensive fix that we cannot delay for safety sake. Engine is becoming noisy. Ticking sounds at times.
- Brooklyn, WI, USA
- Somerset, NJ, USA