10.0

really awful
Crashes / Fires:
11 / 0
Injuries / Deaths:
13 / 0
Average Mileage:
6,425 miles

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« Read the previous 20 complaints

problem #61

Nov 232016

ES 350

  • miles
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Riverdale, GA, USA

problem #60

May 162016

ES 350

  • miles
Takata recall: Received the recall notice in May 2016. Told not to use passenger seat and it is now November 22, 2016 with no "remedy" available yet. I blame takata but am very frustrated that this very serious recall has not been corrected yet. I don't let anyone sit in the passenger seat and we are in Texas and supposedly going to be in the first group receiving the fix.

- New Braunfels, TX, USA

problem #59

Jul 222016

ES 350

  • miles
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Charlotte, NC, USA

problem #58

May 232016

ES 350

  • miles
I was informed in may there is a danger in driving my car, and still in November the dealer has done nothing.

- Orlando, FL, USA

problem #57

May 232016

ES 350 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/05/2017

- Cedar Park, TX, USA

problem #56

Jun 222016

ES 350

  • miles
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fullerton, CA, USA

problem #55

May 232016

ES 350 5-cyl

  • miles
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available...updated 12/12/16

- Virginia Beach, VA, USA

problem #54

May 232016

ES 350

  • miles
Takata recall; rec'd letter in may, 2016 from Lexus stating problem with airbags. Today, October 21, 2016 still no fix! I drive my car but if I have a passenger, I make him/her sit in the back seat. This is very disturbing, to think the airbag may inflate if I were in an accident. It seems ridiculous that takata can't remedy this situation. I don't blame Lexus, as the airbags are not their product, which is my understanding. How long do we have to wait to drive a safe car again? it's been 6 months already. I live in 'zone a' and my car is well within the 6-9 years 'significant propellant degradation may occur.' Time frame!

- Oceanside, CA, USA

problem #53

May 232016

ES 350

  • miles
Takata recall: I received a letter informing me of the issue with the passenger airbag and the fact that I should not drive the car with a passenger in the front seat. My recall date is May 23, 2016. So far I have not heard anything further and it has been months. This is not acceptable and I should at least be given a resolution date.

- Mount Pleasant, SC, USA

problem #52

Oct 032016

ES 350 6-cyl

  • miles
2008 Lexus ES 350. Consumer writes in regards to remedy/time frame not available to repair airbag inflator recall # 16V340. Updated 12/01/16.

- Virginia Beach, VA, USA

problem #51

May 172016

ES 350

  • miles
Takata recall, it has five months since I received the recall regarding the defective airbag. I have not seen nor read about any progress update on getting this resolved.

- Bear, DE, USA

problem #50

May 232016

ES 350

  • miles
Takata recall. The contact owns a 2008 Lexus ES350. The contact received a recall notice for NHTSA campaign number: 16V340000 (air bags). The contact stated that the parts needed for the recall remedy were still not available. The manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fort Lauderdale, FL, USA

problem #49

Oct 112016

ES 350

  • miles
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Rivera Beach, FL, USA

problem #48

Jul 162016

ES 350

  • miles
Takata airbag recall without a remedy makes the car very difficult to use because of the warning not to have passengers in the front seat.

- Lakewood Ranch, FL, USA

problem #47

Jan 012016

ES 350

  • miles
Takata airbag. I have been waiting for over 6 months for a recall remedy to fix the faulty airbags.

- Ellicott City, MD, USA

problem #46

Jul 012016

ES 350

  • miles
Takata recall - I was notified at the beginning of July in regards to this recall, there suggestion at that time was to not let anyone ride in my front seat due to the dangers. It is now 3 months later and there still is no remedy and I am unable to have full use of my vehicle? this is ridiculous I want my vehicle fixed as I am sure a lot of others due, I do not make payments every month to only be able to use a portion of my vehicle.

- Gresham, OR, USA

problem #45

Jun 302016

ES 350

  • miles
Takata airbag - this vehicle was purchased in Florida in 2007 and has been driven in a hot humid climate ever since. We were notified in June of the recall and since then, Lexus have been unable to provide the part or fix the problem. It needs to be addressed now.

- Parkland, FL, USA

problem #44

Jun 012016

ES 350

  • miles
I received a notice for the recall. Months ago( 3+), they ask me to wait but nothing, I called twice but they said they don't have the parts and they don't know when are they going to received. How long I have to wait?

- Montgomery, TX, USA

problem #43

Jul 112016

ES 350 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2008 Lexus ES350. The contact received an interim recall notice for NHTSA campaign number: 16V340000 (air bags). The contact was unable to determine when the manufacturer would send the second notice indicating that the parts were available. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/11/2017 updated 01/26/17.

- Pompano Beach, FL, USA

problem #42

Sep 282016

ES 350 6-cyl

  • miles
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/25/17

- Stafford, VA, USA

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