10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 13,150 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2008 Lexus ES350. While driving 40 mph, the contact's vehicle was struck on the driver's side by another vehicle. The side air bags failed to deploy. The front driver's side door was severely damaged, which should have activated the air bags. The contact sustained a black eye and head injury due to striking the exterior side mirror. A police report was filed. The vehicle was towed to a shop for repairs. The VIN was unknown. The failure mileage was 1,300.
- Charlotte, NC, USA
- North Hills, CA, USA