10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 34,136 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The dashboard on this vehicle is melting. The smell is terrible. I do not drive the car anymore because I am afraid that the order coming from the melting dash is toxic. Even though Lexus has a recall on the 2008 models for this very same reason they are refusing to replace this. This is not a safe situation to be driving under. Please help!!
- Boca Raton, FL, USA
The contact owns a 2009 Lexus ES350. While the vehicle was parked, it was noticed that the dashboard overheated and melted from the sun. In addition, the dashboard emitted an abnormal odor when melting. The vehicle was taken to the dealer where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 34,549.
- Palm Beach Gardens, FL, USA
I was driving on the freeway when I got rear ended with my daughter in the backseat in her car seat, and I being the driver 8 months pregnant. Car was severely damage no air bags deploy, this is not the first time this happens that the air bags do not deploy at the time of the accident. I was wearing my seat belt I hit my forehead on the steering wheel both times. I am concerned regarding this. Very expensive car to have these malfunctions.
- La Puente, CA, USA
Car was being driven into a parking spot at less than 5 mph when it suddenly accelerated and started to climb a rock hill before it could be stopped. Wheels were turned to right as result of turn into parking spot which caused the vehicle to start tipping over. Air bags were not deployed and repairs are approximately $4500.
- Hot Springs Village, AR, USA
- Miami, FL, USA