Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of NHTSA campaign number: 17V006000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer and the interim recall notice did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- West Chester Township, OH, USA

The contact owns a 2009 Lexus ES350. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bayshore, NY, USA

Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lockport, IL, USA

Got interim safety recall notice NHTSA 16V-340 & 17V-006. Given the unknown date when a remedy is available, nthsa should require compensation for loss of use and/or buyback of the vehicles by the manufacturer. I lack full use of the car as the front passenger should not use that seat and possible sale is impeded as car value is lessened because of the existing defect.

- Potomac, MD, USA

Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the failure. Parts distribution disconnect.

- Medon, TN, USA

Takata recall, very upset due to the fact I travel long distance and have passengers in my car I would like to know what can be done and would Lexus provide a safe loaner car for

- Ledgewood, NJ, USA

Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Chula Vista, CA, USA

Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair the manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tools confirms parts not available. Updated 06/01/17

- Charlotte, NC, USA

Contacted palm beach Lexus dealership in West palm beach August 2016 regarding recall on car. I was told that the airbar wasn't available until 02/17 dealership gave me a rental car. As of today, 02/06/17, no news on when the airbar will be replaced. My daughter is under 25 years old and can't drive a rental car. This is causing a hardship to my family.

- Delray Beach, FL, USA

Direct reply - letter from senator rubio inquiry on behalf of constituent regarding Lexus recall. 2009 Lexus ES350. The consumer was unable to get a time frame from Lexus, as to when the recall would be rectified.

- Orlando, FL, USA

Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fresno, CA, USA

8 months waiting for a fix..have called twice. This last time I was hung up on...line just went dead after agent answered. Never called me back even though he had my info. They say a passenger should not ride so my husband and I are looking like "driving miss daisy" how long is this supposed to go on"??"

- Roseville, CA, USA

Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part do to the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was informed that he would receive a second notice when the parts become available. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available.

- Simpsonville, SC, USA

"takata recall" I received recall notification in May 2016. Now 8 months passed, no further action. Remedy is not done. We can't use front seat so that my car only can ship 4 seats. When can you fix it? I am shopping for next car for my family - luxury SUV. This bad experience on recall makes me decide to stay away from Lexus in the future.

- Saratoga, CA, USA

Takata recall

- Somerset, NJ, USA

Lexus sent a recall notice on May 23, 2016, advising us not to use the passenger side seat due to the potential danger from exploding shrapnel from the takata airbag. It is now January 17, 2017, a full 8 months of not being able to use the vehicle as designed, with absolutely no information provided, no repairs and no target date for a fix, we are effectively unable to use of the vehicle. Requests for a loaner vehicle at several dealers has been denied, with advice to contact the manufacturer, who then advised us to call dealers. This is unconscionable behavior and is potentially worse than the volkswagon debacle. The value of the vehicle has essentially disappeared and it cannot be used for business or personal family use. Toyota must be held liable and either compensate owners, provide a loaner vehicle for the duration or pay for rental vehicles, plus a substantial fine for the extremely excessive delay.

- Magnolia, TX, USA

Takata recall. The contact owns a 2009 Lexus ES350. The contact stated that the recall notice for NHTSA campaign number: 16V340000 (air bags) was received in May. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Richmond, CA, USA

Takata recall, we received the letter from Lexus about the recall four months ago, and do not see any more action taken by Lexus to remedy the airbag problem, want to know the status of when the problem should be fixed.

- San Marino, CA, USA

Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hilton Head, SC, USA

Takata recall - since the recall notice advises not to operate the vehicle with an occupant in the front passenger seat I have not used the passenger seat since I received the notice of recall. I don't understand why it is taking so long to get a fix. My Lexus dealer told me it would probably be okay to use the passenger seat since it was unlikely that I would have a head on collision that would cause the bag to go off. Unbelievable!! we've ended up with four fifths of a car since I have to ride in the back seat whenever we use the car.

- N Ft Myers, FL, USA