10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 11,724 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Failure of airbags to deploy in a head-on collision on October 24, 2009 involving my 2009 Lexus ES 350. Damage estimates from the involved insurance company total over $15,000 for all frontal damage which intrudes into the engine compartment. Estimates which are over $15000 indicate that the airbag sensors are being replaced, but there is no charge indicated for the sensor replacement which Lexus is probably doing at no charge. This means that the damage of $15,000 are for parts and work other than that involving the front airbag sensors replacement. Injuries sustained by front seat passengers. Driver is being treated for a closed head injury/concussion and passenger is being evaluated for concerns of dizziness, right hip pain and a possible neck injury.
- Hollidaysburg, PA, USA
- Forked River, NJ, USA