7.1

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,250 miles

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problem #2

Oct 012023

ES 350

  • miles
Roughly 6-12 months ago the dashboard on my Lexus started to melt and become sticky, creating a glare on my windshield and impeding my ability to see the road causing dangerous situations. Both daytime and nighttime driving have been affected by this defect. I-??ve contacted the local dealership, but they confirmed that no recalls are available and that the only solution is for me to replace the entire dash.

- Fairhope, AL, USA

problem #1

Jul 012015

ES 350

  • 16,500 miles
We purchased this vehicle as a certified pre-owned in late June 2015. The windshield has a distortion that is exacerbated at night. Headlights and rear tail lamps appear in triple on vehicles. On dark/dim lit roads, the oncoming traffic's headlights appears in vertical multiples and is a safety hazard bordering on being a fatal incident. Two other similar complaints have been filed with NHTSA under the ES300 category. This appears to be a lamination problem and a manufacturer's defect. Lexus denies seeing the problem. Yet, every passenger to ride in my vehicle notices the problem without me saying anything. The service staff at johnson Lexus, raleigh, nc, denies seeing the multiple images. The vehicle is under a bumper to bumper warranty and Lexus has failed to honor the warranty. The distortion is visible whether the vehicle is stationary or moving.

- Clayton, NC, USA