7.1
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 8,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We purchased this vehicle as a certified pre-owned in late June 2015. The windshield has a distortion that is exacerbated at night. Headlights and rear tail lamps appear in triple on vehicles. On dark/dim lit roads, the oncoming traffic's headlights appears in vertical multiples and is a safety hazard bordering on being a fatal incident. Two other similar complaints have been filed with NHTSA under the ES300 category. This appears to be a lamination problem and a manufacturer's defect. Lexus denies seeing the problem. Yet, every passenger to ride in my vehicle notices the problem without me saying anything. The service staff at johnson Lexus, raleigh, nc, denies seeing the multiple images. The vehicle is under a bumper to bumper warranty and Lexus has failed to honor the warranty. The distortion is visible whether the vehicle is stationary or moving.
- Clayton, NC, USA
- Fairhope, AL, USA