10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,146 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Dec 062021

ES 350

  • miles
Car was vandalized on 12/7/21 and alarms did not go off. Car alarm doesn-??t work, hasn-??t worked.

- Lindsay, CA, USA

problem #7

Aug 012020

ES 350

  • 39,000 miles
Both front door lock actuators not working properly.the car only has 40225 miles and is garage kept.what the possibility of both going bad and is this a manufacturing defect and should be a warranted part?

- Missouri City, TX, USA

problem #6

Jul 232019

ES 350

  • 30,000 miles
Door locks(all 4 doors) stopped locking/unlocking by use of power door lock button or key fob. Each door must now be locked / unlocked manually. Based on forum page, this is a widespread issue that must be investigated. Https://www.cargurus.com/cars/discussion-T36095_ds744492

- Brookhaven, GA, USA

problem #5

Feb 242019

ES 350

  • miles
The power door lock on the driver's side stopped working with the key fob. Can only lock and unlock by use of actual key or by manually pushing door lock. The passenger's side door lock is starting to show the same signs as the driver's side did before it stopped working completely. Sometimes will work properly and sometimes it won't.

- Meridianville, AL, USA

problem #4

May 122018

ES 350

  • 3,995 miles
My 2014 Lexus ES 350 has less then 4000 miles on the vehicle and the steering has malfunctioned twice and I am now unable to drive the car as it is part of the electrical system which continually freezes up making it inoperable. I purchased the car 2 months ago and as it was certified by Lexus this should not have happened.this is a potentially very dangerous situation. Fortunately I was in my parking lot both times this occurred and not on the highway.

- Myrtle Beach, SC, USA

problem #3

Oct 032016

ES 350

  • 40,000 miles
The door actuator which controls the ability to lock and unlock the doors fail frequently. This failure may cause the inability to exit the car or have someone open the car door in the event of an accident or other problem. I have had to replace 3 of the door actuators in 60,000 miles or less. This was also a problem in my last Lexus which was a 2007 ES350.

- Cincinnati, OH, USA

problem #2

Nov 162015

ES 350

  • miles
My car battery is dead 3 times in 2 years.

- Redwood City, CA, USA

problem #1

Nov 272014

ES 350

  • 175 miles
I purchased my 2015 Lexus ES350 on Tuesday, November 25th, 2014. On November 27th, I was turning right into a parking space and the vehicle accelerated aggressively on its own causing the car to run over the concrete parking spot stopper and propel 200-300 feet until I hit a palm tree, stopping the car from entering a nearby lake. This caused significant damage to the car. My wife and I were in complete shock as I was unable to stop / control the car - I attempted to pump the brakes multiple times (leaving tire tracks) but the car continued accelerating until we hit the tree. We filed a report w/ the Florida sheriff's department. Additionally, the day before (Nov 26th), I noticed the side mirrors on the car did not tilt properly when in reverse - the left mirror tilted down, the right mirror tilted up. This may be a result of the 'mirror switch block' but together with a few other mechanical issues, this leads me to believe the 2-day old car had some significant and dangerous mechanical / electronic issues. I have attached more information about the car and a picture of the parking spot where the acceleration occurred. Please contact me about appropriate next steps related to this significant defect.

- Cooper City, FL, USA