4.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,806 miles

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problem #4

Nov 182018

ES 350

  • 37,224 miles
Greetings, this message is being sent on the behalf of cheryl [xxx] & raymond [xxx] [xxx] 2015 Lexus GS350 [xxx] issue: Front passenger side seat: Seat heater/warmer ignited without being turned on and burned through the leather leaving a black burnt mark. While in motion on highway. I'm concerned that the seat can overheat and cause a fire. This is listed in vehicle history report. Redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Creedmoor, NC, USA

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problem #3

Apr 232018

ES 350

  • 42,000 miles
I am the owner of a Lexus whose engine wires are soy based. 4 weeks ago my car was totally "dead" and I had it towed to the dealer who told me rodents ate the wires.the cost to repair the wires was $977 plus the cost of towing. This is negligence on the part of Lexus and a highway danger to all.I feel it is the responsibility of your organization to recall all cars that have soy based wires which is an extreme safety hazard for all on the road and have Lexus replace my wires with non soy wires and reimburse me for all costs of this situation.

- Ramsey, NJ, USA

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problem #2

Nov 052016

ES 350 6-cyl

  • 16,000 miles
Three major issues with this car, and lots of minor ones. 1. the brakes did not engage while slowing down in traffic. Hitting the brakes caused the car to lurch forward. 2. the electrical system seemed to turn off and all internal/external lights went off at night and I was unable to see the road. 3. the car slips and the systems to counteract slipping did not engage. There are issues with the navigation, the enform system and many other issues. Repeated attempts to resolve the problem with Lexus have met with no success. Regards, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Staten Island, NY, USA

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problem #1

Sep 012016

ES 350

  • miles
The contact owns a 2015 Lexus ES350. The contact stated that the push button start functioned properly for at least eleven months. Afterwards, the contact had to make several attempts to get the push button start to function properly. The dealer indicated that they were unable to replicate and diagnose the failure. The dealer had not test driven the vehicle. The manufacturer was notified and indicated that they would investigate the failure. The contact had not received a response. The VIN and failure mileage were not available.

- Bethesda, MD, USA

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