5.1
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 19,175 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Front door locking mechanisms fail over time making it dangerous to open doors and leave it parked in public areas. Door lock actuators failed on both driver and passenger sides.
- Los Angeles, CA, USA
Effective in 2022 all cellular carriers are upgrading to 5G. With this transition a majority of vehicles will no longer be able to use their vehicles emergency crash response systems. In my 2016 Lexus ES350 the Emergency SOS system utilizes 3G cellular service which will be turned off in 2022 making an automated call in the event of a crash impossible. The DOT needs to block this measure as owners of vehicles should not be forced to purchase a newer vehicle simply for emergency services.
- Neillsville, WI, USA
At 1 p.m. July 5, 2021, I was driving on the expressway on a short trip from home (about 5 miles). Temperature outside was 83 degrees, inside car 70 degrees. No overpasses, nearby cars, or debris noted from roadway. We heard a loud explosion. Seeing no other vehicles, feeling nothing wrong with the tires, or broken mirrors, I cracked open the moon roof slightly and noticed shattered glass. Fortunately, we had the interior moon roof flap of the vehicle closed which prevented the shards from falling on us. There was no warning that this would happen. As it is a holiday, I am awaiting a response from both the insurance company and the dealership. You will note the "upward" explosion that would not be typical of an object coming from the road. We noted nothing from the road or sky (partly cloudy day).
- Flowery Branch, GA, USA
On Feb. 25, 2020 at approximately 7 am I was driving along a local route in hicksville, NY in my 2016 Lexus ES 350 traveling approx. 40 mph. All of a sudden I heard what sounded like a gunshot. The next thing I knew I heard glass rattling around on my roof. I pulled over and noticed that my sunroof (panoramic roof) had shattered into 1 thousand pieces.
- Yorktown Heights, NY, USA
On October 7 at approximately 5 am I was driving on interstate 285 eastbound in atlanta Georgia. I was driving my 2016 Lexus ES 350. I was traveling at a speed of approximately 75 miles an hour. All of a sudden I heard what sounded like a gunshot. The next thing I knew I heard glass rattling around on my roof. I pulled over and noticed that my sunroof had shattered into 1 million pieces
- Newnan, GA, USA
Thin windshield. Windshield must be extremely thin. I bought a certified Lexus Oct 2016. Windshield cracked starting from left black border around windshield. Safelite replaced it. 6 days later, driving down the highway and it cracked in the same place starting from the black border. No rocks hit it. I have been driving 35 years and never replaced a windshield. Now 2 in 6 days. Something isn't right Lexus.
- Southaven, MS, USA
Sunroof spontaneously shattered while I was driving down the road.
- Humble, TX, USA
I have own two Lexus's a 2014 and 2016 and it appeared that the windshields are extremely thin because I have had rocks crack them on the interstate, on both of the different cars. I am certain that others have had this troubles as well. I was traveling on a major highway.
- Marrero, LA, USA
The car has a system just like a computer. The 'mouse' has a light that flits over the screen. It is very hard to control while driving and I find it more dangerous then texting while driving. You really should look into this.
- Silver Spring, MD, USA
- Pelion, SC, USA