4.9
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 20,833 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Upon approaching my car, in a controlled parking lot (car is stationary), I noticed the rear portion of the panoramic sunroof appears to have exploded. Sunroof shows defective bubble, and outer-edges appear to have cracked all the way around. Investigation of the area around the car shows no foreign objects (ie. Rocks) in the area.
- Mesa, AZ, USA
The windshield cracked two times within two years. First time, there was no visible sign (or noise) of any rock hitting windshield as I parked the car in sun. When I came back to parking, the windshield was cracked and the crack extended in length as I drove. It costs me $500 in insurance deductible for geico insurance to have windshield replaced. The windshield again cracked in April 2019 the second time when I was driving on interstate 10 at about 50 miles per hour. I saw a tiny mark on one edge of windshield (probably a tiny pebble hit from road) and the crack spread quickly to one foot after driving just five miles. This'll cost me $600 as per my insurance geico. I have owned six brand new cars for several years and had never had a large windshield crack from heat and small pebble hit. Two large windshield cracks within two years have got to be a defect in ES 350 2017 windshield (or manufacturing defect). I know there are sensors under the windshield in 2017 ES 350. Lexus should fix the manufacturing defect in its 2017 ES 350 windshield.
- Beaumont, CA, USA
- Pembroke Pines, FL, USA