10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 5,176 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2017 Lexus ES350. While driving 50 mph, the vehicle shook rapidly and the ball joint detached. The failure caused the strut to snap off of the vehicle. The contact lost control, struck another vehicle, and landed in a ditch. The contact sustained injuries on the forearm, which required medical attention. A police report was filed. The vehicle was towed to a police impound pending further investigation on the vehicle. The manufacturer was not notified. The failure mileage was 352.
- Villages, FL, USA
- Westminster, CA, USA