10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Lexus ES 350:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #1

Sep 052023

ES 350

  • miles
This has occurred since I purchased the vehicle new. Might happen a couple of times per month. If I slightly back off from acceleration just for a split second and then decide that I can proceed, when I go back to accelerating, the engine will have no power for 2-3 seconds and then will finally return to normal function. At the same time for seconds only, a message will appear on the dash stating that the brake and accelerator have been depressed at the same time. This all happens in a matter of seconds. And the brake has never been touched! Dealer repeating tells me that can NOT happen unless i hit the brakes, and that I must get confused with the pedals...REALLY !!! Well it has happened maybe 25-30 times At the same time I have near heart failure wondering if the merging or head on traffic is going to smash into me because my acceleration has failed !!! THIS SURE SOUNDS VERY SIMILAR TO THE EXITING FUEL PUMP RECALL FOR MY VEHICLE MODEL, HOWEVER MY VIN # IS NOT LISTED. If it isn't that, then I guess it would be electronically related. This a serious danger that one doesn't know when it is going to strike next and the dealer understandably can't REPLICATE the acceleration failure. Me and my family needs some safety protection !!! HELP

- Hampstead, MD, USA