10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 44,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
In late september1999 while sitting in traffic with the car in and my foot on the brake, the car began to accelerate and surged forward. I reacted immediately by shifting the car into park. This allowed me to regain control of the car. The second incident occurred in early November 1999, when I came to a complete stop a stop sign. As I applied the brake, the car once again attempted to surge through the intersection. Another episode occurred in early December 1999 when I was driving my son home from school. We approached the intersection and I stepped on the brake. The car surged forward so intensely that the seat belt tightened around him so tight I was unable to release him. He was completely horrified and his shoulder was bruised when I cut the seat belt off when we arrived home. At that point I contacted Lexus and took the car to the dealership. Shortly thereafter I was contacted and told that could find anything wrong with the vehicle. On April 14, 2003 I was stopped at a traffic light with my foot on the brake, when the car began to accelerate and surged forward. As with the prior incidents I reacted by shifting into park. I contacted Lexus again and they informed me that they could find anything wrong with the car. O April 21, 2003 I sent a letter to [xxx], CEO of Lexus seeking assistance. I have never received an answer and the problem still exists. Their has been other incidents over the years. I have lost confidence in Lexus ability to correct the problem. I still own the vehicle and decided to file the report after seeing the coverage of this incidents on the news. This problem goes back years any help would be greatly appreciated. Or perhaps save a life. Or expand the recall. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Logan Township, NJ, USA
- Oceanside, CA, USA