10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
79,450 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

May 012018

GS 300

  • 101,000 miles
"takata recall" all door locks must be manually locked at each door....windows open at times when key unlocks car....both keys are loose at the base and are held together by tape.

- Mckinney, TX, USA

problem #5

Jan 012015

GS 300

  • 170,000 miles
While car newly made remote key crank car that had been sitting without being driven 30 +days, I crank car and alarm sounded and flashing lights came on and would not turn off when car key taken out of ignition. Then the car began to crank all by itself without the key even in the ignition!!! I unhinged the battery cables and the car wrnt dead. Also smoke was coming from back engine area!! I towed car to Lexus dealer and they replaced the starter. The gear shift locked and the car drove for about a month whe check engine light came on reporting electrical/oxygen sensor code. The car started making a clicking chirping low sound coming from behind dash board. I reported it to Lexus dealer service a again but nothing done about it. An outside mechanic said it could be an electrical problem or faulty alternator.

- Bessemer, AL, USA

problem #4

Dec 201999

GS 300 6-cyl

  • 8,000 miles
In late september1999 while sitting in traffic with the car in and my foot on the brake, the car began to accelerate and surged forward. I reacted immediately by shifting the car into park. This allowed me to regain control of the car. The second incident occurred in early November 1999, when I came to a complete stop a stop sign. As I applied the brake, the car once again attempted to surge through the intersection. Another episode occurred in early December 1999 when I was driving my son home from school. We approached the intersection and I stepped on the brake. The car surged forward so intensely that the seat belt tightened around him so tight I was unable to release him. He was completely horrified and his shoulder was bruised when I cut the seat belt off when we arrived home. At that point I contacted Lexus and took the car to the dealership. Shortly thereafter I was contacted and told that could find anything wrong with the vehicle. On April 14, 2003 I was stopped at a traffic light with my foot on the brake, when the car began to accelerate and surged forward. As with the prior incidents I reacted by shifting into park. I contacted Lexus again and they informed me that they could find anything wrong with the car. O April 21, 2003 I sent a letter to [xxx], CEO of Lexus seeking assistance. I have never received an answer and the problem still exists. Their has been other incidents over the years. I have lost confidence in Lexus ability to correct the problem. I still own the vehicle and decided to file the report after seeing the coverage of this incidents on the news. This problem goes back years any help would be greatly appreciated. Or perhaps save a life. Or expand the recall. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Logan Township, NJ, USA

problem #3

Apr 162010

GS 300

  • 72,900 miles
While driving for first time after Lexus regional technician investigated problems documented in previous NHTSA complaints 10323826 and 10317084, all brake related panel lights came on and brake alarm sounded. I did not lose brakes so diagnostic may be false. I brought the vehicle home and had it towed to the Lexus dealership where they are now investigating this condition. It is highly coincident that this problem, which has never appeared before, occurred immediately after the exam by the regional technician.

- Milton, MA, USA

problem #2

Jul 222007

GS 300

  • 66,567 miles
Spontaneous acceleration after bringing car to a complete stop in a parking lot. Vehicle lurched forward onto an island before I could stop it again. This incident is related to a previous incident, ODI number 10317084, which occurred in June 2007.

- Milton, MA, USA

problem #1

Jun 182007

GS 300

  • 58,230 miles
Sudden unexpected acceleration resulted in collision. Driver applied brakes with maximum force but was unable to stop vehicle. Driver did not have foot on gas pedal. Floor mat was not interfering with gas pedal.

- Milton, MA, USA