9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,100 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2013 Lexus GS 350:

Unsubscribe any time. We don't sell/share your email.

problem #1

May 242012

GS 350 6-cyl

  • Automatic transmission
  • 1,100 miles
The contact owns a 2013 Lexus GS350. The contact stated that the voice command feature did not operate properly. As a result, the contact had to enter three hand commands instead of being able to use her voice. The vehicle was taken to the dealer for diagnosis and the contact was informed that the system operated the way it was designed. The contact was also referred to the manufacturer, who did a simulation and agreed that certain hand commands were necessary. The manufacturer also stated that the feature was operating as designed. The contact felt that she should not have to use hand commands and felt unsafe when doing so. The vehicle had not been repaired. The failure and current mileages were 1,100. Updated 10/3/12 updated 10/04/12

- Westbury, NY, USA

Add Complaint