5.3
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17,620 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The struts are failing (leaking) and this is a known problem across the internet. Also, the door lock actuators stop working periodically. And finally, the rear defroster stoped working. I've owned much cheaper cars with well over 100,000 miles and never experienced these problems. This car only has 82,000 and well taken care of as I have another car that I lease and the Lexus is usually in the garage.
- Fountain Inn, SC, USA
I purchased a new Lexus Gs 350 2013 and it just made it over 10K miles and I have already been stranded in my house with no car 2xs. The battery has died and the car would not move. No lights were left on and on both occasions Lexus said the same. Here I stand inside my house with no vehicle. From one day to another - I had no car. Its needless to say that I pay a "generous" amount of $$$$$ a month; therefore, I would have not expect this from Lexus. Maybe Kia. Who knows anymore.
- New Milford, NJ, USA
I purchased my brand new Lexus ES 350 less than three weeks ago. The car has less than 500 miles. The car was sitting in my garage for three days and now is completely dead. Had to call road side assistance. The battery was completely dead and the car could not start. The issue with the battery is not due to any lights being on. The car lights were completely off but battery drained anyway. I just found out from other Lexus owners that this is a flaw with Lexus cars. The battery runs out due to some malfunction.
- Annandale, VA, USA
The contact owns a 2013 Lexus GS350. The contact stated that the voice command feature did not operate properly. As a result, the contact had to enter three hand commands instead of being able to use her voice. The vehicle was taken to the dealer for diagnosis and the contact was informed that the system operated the way it was designed. The contact was also referred to the manufacturer, who did a simulation and agreed that certain hand commands were necessary. The manufacturer also stated that the feature was operating as designed. The contact felt that she should not have to use hand commands and felt unsafe when doing so. The vehicle had not been repaired. The failure and current mileages were 1,100. Updated 10/3/12 updated 10/04/12
- Westbury, NY, USA
- Rock Hill , SC, USA