2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
69,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Jun 042020

GS 450h 6-cyl

  • miles
The backing on the glass of the rear-view mirror has disintegrated encumbering visibility and diminishing the mirror's purpose and function. Lexus has a fix for this problem by replacing the glass but the dealers are not making it available. Instead, the dealers are forcing us to purchase a new mirror at a cost of $1400 plus tax and the cost of installation. Mirrors are a basic component of all vehicles and proper visibility while driving is a must. I don't think it is unreasonable to believe that the mirrors should last the entire life of the vehicle, especially on a luxury vehicle. Lexus should be replacing the glass at no cost.

- Miramar, FL, USA

problem #7

Apr 012018

GS 450h 6-cyl

  • 100,000 miles
Inside rearview mirror has progressively developed black markings over past several years throughout the mirror obstructing my rearview vision in both daylight and after dark. Very well documented by other Lexus owners. Lexus has not and is not planning on any recalls but this is a clear safety risk and has caused several close encounters as I had my vision obstructed and nearly caused several traffic accident due to obstructed view. Have presented this concern to Lexus numerous times but without acknowledgement that this is a safety concern but the replacement mirror is $1000. I am the sole owner since purchased new in 2005, garaged home and work, extremely well maintained at Lexus dealership since new and with each service, it is discussed but without support for replacement. Clearly is manufacturer defect in production and increasing safety concern.

- Indianapolis, IN, USA

problem #6

Jan 012017

GS 450h

  • 80,000 miles
Interior rearview mirror developed black markings throughout mirror making it almost impossible to visualize rearview traffic. The response from Lexus is that the glass itself or the materials behind the glass are breaking down resulting in the functional loss of the rearview mirror which now has become dangerous for driving. Has been progressively getting worse over past several years. Lexus is aware of this defect and occurs in a number of their older models but is not accepting responsibility for repairing or replacing mirror which costs the consumer almost $2000 for a new replacement which is financially unobtainable for many owners.

- Indianapolis, IN, USA

problem #5

Dec 312011

GS 450h

  • 40,000 miles
Rear view mirror reflection is degrading and causing poor visibility, therefore affecting safety and resale value of vehicle. Lexus issued a tsb 0186-09 but no recall. It is a $2000 repair. We have owned 5 Lexus vehicles, 3 purchased new, and only the 2006 Gs 300, purchased new, is exhibiting this issue. This is an issue that has been reported by others.

- Roswell, GA, USA

problem #4

Aug 042019

GS 450h

  • 123,000 miles
My rearview mirror is complete deteriorated to a point that it can no longer see any object in the mirror. It has become a safety issue the replacement mirror will cost more than $1800 from Lexus it is a safety device not like radio or power window. We bought a Lexus not pinto. What a disappointment!

- Monore, NY, USA

problem #3

Aug 012014

GS 450h

  • 98,000 miles
The rearview mirror on our vehicle started to show strange scratches on it which have started to spread over time. It has been almost a year now and you can barely see out of it because of the strange scratches. Went to Lexus and they stated it is over $1,800 dollars to repair it even though it is simply a defect part. Had full warranty but they would not replace it because it is a mirror defect.

- Rockwall, TX, USA

problem #2

Apr 112015

GS 450h

  • 111,000 miles
My rear view mirror is complete deteriorated to a point that I can no longer see any object in the mirror. It T has become a safety issue.it is a safety device and it should be recall.

- Creedmoor, NC, USA

problem #1

Jun 012012

GS 450h 6-cyl

  • 0 miles
Over several years the rearview mirror has become discolored with rust colored spots and streaks which make impairs visibility. This was discussed with the dealer multiple times and most recently corporate; while they acknowledge the issue they refuse to issue a recall or replace the part. It is a safety issue and the problem is well documented among owners of Gs and is vehicles.

- Glen Ellyn, IL, USA