really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
74,196 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #10

Oct 152018

GS 450h

  • 11 miles
This is part of complaint 11140678 filed with nhsta. I meant to attach the warranty enhancement for the ABS actuator. This is a known issue with Toyota/Lexus and I feel that it is more than a warranty concern. This is a malfunction of a part that is safety concern to the highways and beyond. I also am concern if this was an issue looked at when Toyota had the "unintended acceleration" issue where drivers were not able to stop. These cars go far beyond the regular 150,000 mile cutoff for the enhanced warranty mileage given of the vehicles listed in the warranty. In this particular warranty, my car is not listed at first but if you scroll down the attached warranty it appears. More than 736,000 vehicles according to this document are covered by this warranty, however I am pretty sure that many were not fixed and this is a concern to people driving. The "unintended acceleration" was a major problem, but what if the ABS system completely fails and not able to react in time to stop when one is driving to take their kids to school, through school zones, or even through business districts on their commute to work, who may not know of this issue. This warranty I found online at a forum and never to my knowledge received this at all in the mail as Lexus stated that each customer would have received this as a matter of fact to their homes according to the dmv records they had on file. I was never verified that it was sent to my correct address of record according to my previous rep and miles, my case manager at Lexus.

- Kansas City, MO, USA

problem #9

Mar 012018

GS 450h

  • 167,000 miles
"ABS actuator" car was makes a continuous buzzing noise and then a click when in park, or when turned off after driving. Reported to dealer, who could not find anything wrong when reported in 2016/2017. 2018, was told that I need a ABS actuator after all lights on my dash appeared on the screen. The lights include, ABS, check ABS, slippery road, and a couple of hazard lights. When driving the vehicle at sporadic times leading up to the lights appearing on screen, when I press down on the breaks, it takes a longer than normal response to break, unless I press all the way to the floor it finally responds. This happened while I was not aware of a problem with the ABS actuator system that is a part of the breaking system with Lexus / Toyota cars. I spoke to dealer hendrix Lexus North of Kansas City who found that the issue was the ABS actuator and that it would cost approximately $3,000. The noise I had heard on the car continues and the car is basically a hazard to drive. Looking at many other Lexus forums, this is a known issue. I looked for recalls and found nothing on it. I called my dealership that services the vehicle and asked if there was a recall on this item. I was told no. They informed me that Lexus does have a warranty of this, however I am out of warranty. This is a high safety part, so I called Lexus. I spoke to case manager miles @ 800-255-3987. Miles insists that I am out of warranty for the " warranty enhancement" that ended in 2017 of December, and 10 years after operation of vehicle. I have no record of receiving a letter in the mail. The previous rep says that the letter can be overlooked because it looks more like junk mail. This is a problem and this problem is on the streets and this should have been a recall, not a warranty enhancement. Please look into this. The warranty enhancement I found is attached. Why is this not a safety recall?

- Kansas City, MO, USA

problem #8

Jul 222010

GS 450h

  • 80,000 miles
Brake accuator went out to quickly. This part is more expensive than motor

- Houston, TX, USA

problem #7

Aug 022016

GS 450h

  • 94,500 miles
Car has been serviced in two Lexus delaerships in the last 2 months....car started blinking the stability control lights and steering started intermittnetly working and the brakes were at 50%. I was able to the stop the car and shut it down when I restarted the no warning lights were on. The steering feel was back to normal and so were the brakes. I accelerated up to about 5 miles per hour...and the lights went off with alarms and the steering and brakes completely malfunctioned and would not work and I hit a parked car because of no ability to control the car. No warning signs before that. This was on a small city side street in front of a school

- Boston, MA, USA

problem #6

Jul 012014

GS 450h

  • 110,000 miles
The contact owns a 2007 Lexus Gs450H. The contact stated that the brakes screeched excessively when the brake pedal was depressed. The vehicle was taken to the dealer for diagnostic testing and determined that the actuator assembly needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 110,000.

- Melbourne, FL, USA

problem #5

Jul 162015

GS 450h

  • miles
The front brake have been making a squiky nose when you pressed to stop the car. I called Lexus for a potential recall regarding this problem. Lexus tall me it was not on recall for this issue. For months we kept trying to find a solution for this problem we couldn't until a week ago the dealer have finally admited that the actuator assembly/ ABS brake module have failed and that should have never happened to this component of the vehicles and ask to me to call Lexus for a remedy.

- Melbourne, FL, USA

problem #4

Apr 032015

GS 450h

  • 60,449 miles
The Lexus dealer once again (the first instance was in December 2013 at 45,533 miles and required replacement of pads and rotors.) reported during routine maintenance that the rear brake caliper pins were seized and had to be cleaned and lubricated (neither action is a Lexus scheduled preventive maintenance activity.). as in the first instance, it is fortunate that no accident resulted from these seized calipers.

- Upper St. Clair, PA, USA

problem #3

Dec 012011

GS 450h 6-cyl

  • 70,000 miles
I own a 2007 Lexus GS450 hybrid. While driving at various speeds and engaging the brakes, the vehicle would shake violently. The vehicle was taken to the dealer but the technician was unable to diagnose the failure. The dealer was unable to diagnose the failure. The vehicle was not repaired. This has happened numerous times over the years intermittently. The failure mileage was at various mileages below 87,000 and the current mileage is 115,000.

- Brentwood, CA, USA

problem #2

Jul 102012

GS 450h

  • 80,000 miles
The contact owns a 2007 Lexus GS450 hybrid. The contact stated that while driving at various speeds and engaging the brakes, the vehicle would shake violently. The vehicle was taken to the dealer but the technician was unable to diagnose the failure. The manufacturer was made aware of the failure but did not offer any assistance since the dealer was unable to diagnose the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 80,000 and the current mileage was 120,000.

- Smith Station, AL, USA

problem #1

Oct 082012

GS 450h 6-cyl

  • 80,000 miles
The brakes always make alot of noise and just hate the car.

- Miami, FL, USA