really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11 miles

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problem #1

Oct 152018

GS 450h

  • 11 miles
This is part of complaint 11140678 filed with nhsta. I meant to attach the warranty enhancement for the ABS actuator. This is a known issue with Toyota/Lexus and I feel that it is more than a warranty concern. This is a malfunction of a part that is safety concern to the highways and beyond. I also am concern if this was an issue looked at when Toyota had the "unintended acceleration" issue where drivers were not able to stop. These cars go far beyond the regular 150,000 mile cutoff for the enhanced warranty mileage given of the vehicles listed in the warranty. In this particular warranty, my car is not listed at first but if you scroll down the attached warranty it appears. More than 736,000 vehicles according to this document are covered by this warranty, however I am pretty sure that many were not fixed and this is a concern to people driving. The "unintended acceleration" was a major problem, but what if the ABS system completely fails and not able to react in time to stop when one is driving to take their kids to school, through school zones, or even through business districts on their commute to work, who may not know of this issue. This warranty I found online at a forum and never to my knowledge received this at all in the mail as Lexus stated that each customer would have received this as a matter of fact to their homes according to the dmv records they had on file. I was never verified that it was sent to my correct address of record according to my previous rep and miles, my case manager at Lexus.

- Kansas City, MO, USA