10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,200 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Sep 212020

GS 450h

  • 96,000 miles
Almost 2 months started to experience wet drivers floor. I dried the water puddle up. In two days puddle back alone with the drivers side back floors wet. I dried the water up again. I took my vehicle to Lexus dealership. Technician unclogged the sunroom hose drain at a cost $155.15 the nxt couple of days the puddles are back. Service consulted stated they hope the problem is fixed. In 2014 Lexus repaired HVAC evaporators drain hose on 2007-2017 Lexus vehicles except the Lexus Gs. I have wipe wet windows even when the HVAC is off. I called Lexus claim was told they could not help with the problem. But, nevertheless my complaint would be reviewed and was to receive an answer within 24 hrs. I was told by dealership to bring back if problem continued. I feel that would be a dime and nickel transactions. On the Lexus blog many individuals have spent up to $2500 and problem still exist. To solve the problem they sold the cars vowing never to purchase a Lexus. Thank you.

- Winston-Salem, NC, USA

problem #4

Feb 012017

GS 450h

  • miles
Speakers - I've had 2 "blow" but they weren't blown, the speaker glue had just dissolved and the top of the speakers were rattling. I can't even get to the rear blown speaker because the entire back seat has to be removed to access it. This is a common complaint in all of the forums I've visited that these speakers fall apart.

- Fairfield, CA, USA

problem #3

Jan 012011

GS 450h

  • miles
Rear view mirror cloudy and showing black spots

- Dover, DE, USA

problem #2

Apr 202017

GS 450h

  • miles
Safety issue: Lexus Gs 350 2008 has the issue of rear view mirror. The rear view mirror is loosing under the glass the special texture. Lexus company saved money and replaced high quality of rear view mirror to cheap structure. Mirror looks like from the late 19th century. Appearance of rear view mirror is scratched up with random black spots, foggy to the point that you cannot see through it during the late dark hours of the evening and night. Even though the top of the glass is smooth without any trace of neglect. This issue started to be a long time ago with a small bad appearance, but it's gradually getting worse. Lexus of roseville at 300 automall dr, roseville, ca 95661 on April 19, 2017, offered to buy for $1235 then they gave me discount of $882 because of many complaints of the same issue. I have old Lexus Gs 400 1998 and the rear view mirror looks perfect. Please review this issue. Thank you and I appreciate your time.

- Antelope, CA, USA

problem #1

Apr 302016

GS 450h

  • 80,000 miles
Car suddenly accelerated rapidly from very slow speed in hybrid mode when in process of stopping to park behind another car on friends property, resulting ramming car ahead.

- Bakersfield, CA, USA