I went to new country Lexus dealer I complained three times they put a lot of mileage test driving it and kept over 24 hours and said there was nothing wrong with it. They still make the same noise in the suspension. I would like to tell people not to buy Lexus is junk I've driven 2 cars from this company and it sucks and is junk and please don't go there. They are round never return calls. All they want is your money. Again please don't buy Lexus cars, I've had almost 6 years of experience and is complete junk. Thank you

- Albany, NY, USA

Vehicle often sits visibly lower on the left side during driving and at rest. Vehicle also often hisses from rear after turning off after driving. Dealer denies any problem, but states they have had several other complaints from other customers. Lexus states problem can only be diagnosed with full tank of gas - implying if the gas tank is not full, the vehicle may be unlevel. Lexus states this is a normal condition for this vehicle, and the vehicle does not meet Lexus repair criteria. First noticed issue on day of purchase. At that time dealer said it could be adjusted, but now states there is no adjustment. (I did not have the stated adjustment performed at that time, because I had just driven 2 hours to pickup my new vehicle).

- Hobbs, NM, USA

I bought the car last momth (may April 2018), now the mileage is just 490, and the car is already leaning to the right passenger side. The first issue with the car was it was pulling to the right when you drive it at a speed of 30 - 40 miles per hour. I took it to the dealership westside Lexus houston. And they did fix it. But the leaning to the right side was not fixed. The service personnel said that this is normal for the car to lean, and I told them that when the car is in motion you can even tell and feel that it is leaning. They said that it is normal, this is part of the kdss system and there is nothing to be worried about. I was so disappointed because my two kids get to ride this car, my family. And I know for a fact that this is a safety issue that needs to be addressed. I have done some research, and for years since the previous model of gx 460 they said its normal even if its not normal.. this is not a good quality car made for family. I wasted my hard earned $56,000. I bought this car brand new with $3000 downpayment. I should have just kept the $3000, now I am planning to get this repair from my own pocket since they wont fix it.

- Cypress, TX, USA