3.4
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 38,310 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Structure problem. Went to the mechanic for a routine oil change. He said the frame is rotted, rusted away so bad he could stick his finger through the frame. They said it was unsafe, couldn-??t even hoist it up on the lift. The body, exterior looks fine, no rust at all, but the frame is evidently rotted away. Faulty metal or treatment??
- Greenleaf , WI, USA
Took my 2003 GX470 to dealership for oil change and tire rotation. It has 128,000 miles on it. They advised after reviewing frame structure that the vehicle can no longer be put on a lift because the frame is crumbling and also advised vehicle is not safe to be driven. Took it to another dealership and a frame shop for their opinion. They were amazed how the body didn't have any rust yet the frame was totally falling apart. Frame shop also agreed only way to make it safe was total frame replacement. Following up with Lexus dealer on filing a claim with Lexus.
- Maumee, OH, USA
Frame is rotting from inside out, excessive corrosion on an otherwise spotless vehicle. This is a known issue that was common to the early/mid 2000's Toyota Tundra, Tacoma, and 4runner, the latter of which shares frame components. Toyota, for whatever reason, covered the Tundra and Tacoma through recalls, but so far has not done a recall on the 4runner or GX470.
- Redford Charter Township, MI, USA
I have been waiting over 3 years to get the cracked / melting dashboard repaired under the recall I received over 3 years ago. I spoke to the local Lexus dealer and they said I was still # 49 in line to get this done. Really " after 3 years. How patient does one need to be " I believe a civil suit is in order here. With the time and trips to the dealer for this and it's still not handled - someone with some authority needs to press this issue with Lexus.
- Boulder Creek, CA, USA
I am the original owner of a GX470 Lexus. This vehicle along with other vehicles is garage kept. I don't drive some of my vehicles a lot as with my GX470 because of the gas mileage and difficulty in parking verses my C-class Mercedes Benz and other cars. But in March of this year I noticed severe cracking in my front dash while taking a long trip. The cracking is so severe that it goes across the front dash where the passenger's air bags are located. The cracking has also caused the speakers sound to be distorted. I contacted Lexus, but at the time I did not know that there are thousands of lexuses Gx470S that have the same exact problem. One of the things I would suggest is that those Lexus owners like myself that is going to file a lawsuit should get together. My email address is: [xxx] I also think that a way to get the addition of Lexus and potential Lexus buyers that have no idea that this problem that Kia owners don't have to face is the plan a protest of Lexus dealerships nationwide. Saturday is a big day in the car business; believe me I use to work in the industry. To have even just three to four protestors with signs warning potential Lexus customers of what Lexus owners are experiencing and the fact that Lexus is refusing to make this right will get Lexus attention. This is not a problem based on the consumer but Lexus and whatever company that they contracted with to produce these dash. I am personally going to sue Lexus. I would be willing to share my pleadings with anyone else, but I cannot give legal advise of any kind because I am not an attorney. Pleadings are public record. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Richardson, TX, USA
I have owned 2 GX470's and both have had a "knocking" when you stop the vehicle. It feels as though someone has tapped me from behind my vehicle with their vehicle. Lexus customer service, dealer and technician claim this is normal for an SUV. I have owned a Mercedes ml 430 and there was never a thump from the rear.
- Fox Island, WA, USA
When driving with the air condition on, a sulfur like odor entered through the A/C vent. The condition caused headaches and nausea. The driver rolled down the windows and turned the A/C off to allow the fresh air to removed odor. The vehicle was taken to the dealer and they were unable to locate the problem. Please provide any further information and complete this questionnaire.
- Gurabo, PR, USA
- Woodbridge, VA, USA