2.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,100 miles

About These NHTSA Complaints:

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problem #10

Apr 292020

GX 470

  • miles
Toyota has a rusty frame recall and now the dealership stated that I have a rust on my frame that is unsafe to drive and needs to be fixed. When I obtained my VIN on the side of my vehicle, it says mfd by Toyota motor corporation. The rust has lead to me having to change out the entire suspension and this was told to me now when I service my car every 5K miles with the dealership.

- Havertown, PA, USA

problem #9

Dec 012018

GX 470

  • miles
There was a recall on my vehicle. The dashboard is all cracked but my problem is that I drive my kids and there is a recall problem with side curtain-shield-airbags (csas) which deploy from the roof rails in the event of certain types of crashes. I had call 2 different Lexus and the headquaters and they all them me different things. I just want the dashboard and airbags to be fix as this is a family bag.

- Stratford, CT, USA

problem #8

Dec 212016

GX 470

  • miles
Dashboard has become sticky, cracked, and is now so shiny we have to drape a towel over the dash as headlight glare makes driving at night very dangerous. Lexus acknowledges they had a bad batch of dashboards and no longer uses that vendor. Lexus corporate has respectfully declined repair claiming the issue did not surface until limited window expired. Previous class action lawsuit.

- San Diego, CA, USA

problem #7

Nov 182016

GX 470

  • 121,000 miles
The car has been subject to 2 recalls. First, a recall for the self-destructing dashboard and for the curtain shield airbags. The company has refused to provide me with the part in order to proceed to a replacement of the affected parts.

- Wynnewood, PA, USA

problem #6

Jun 302017

GX 470

  • 120,000 miles
Entire frame of the car is rusted to the point that almost nothing is holding the car together and we've been told it's not safe to drive. Has been maintained on regular basis and has always been parked in garage at night and on most weekdays. Car shouldn't be rusted out when cared for meticulously (documentation available).

- Glenview, IL, USA

problem #5

Apr 012014

GX 470

  • miles
The entire dash board is cracked. There are spots on my leather seats and arm rests are cracked and torn. Also told the truck doesn't have shocks but I can feel every bump

- West Park, FL, USA

problem #4

Sep 242016

GX 470

  • 160,000 miles
Cracked dashboard and occasional thump, bump when I stop at stop lights

- Hampton, VA, USA

problem #3

Jan 012009

GX 470

  • 90,000 miles
Cracked dashboard with shiny spots that give glare when driving in the sun.this is an issue whenever the car is in motion on any surface (street, highway, turning, etc). We received zld warranty enhancement notification and got on local dealership (grapevine, Texas) "will call" list over a year ago. Dealership continues to say they will call when part is available. Online it appears the only people who have had dashes replaced are those who have Lexus blogs, etc.

- Colleyville, TX, USA

problem #2

Aug 042008

GX 470

  • 40,000 miles
When I purchased my vehicle from the Lexus dealer it had an occasional thump, bump clunk when I was stopped at stop lights. Sort like someone was trying to bump me forward. I have complained about this at every service appointment including warranty appointments. No one seems to know what it is. It has gotten much worse. I therefore have tried to do some internet research and appears that not only does Lexus know what it is but they might have actually published a technical service bulletin on the problem. I am fearful that the vehicle is becoming unsafe and I believe with the number of complaints I found on the Lexus sites that this is should be a recall issue not an issue that my dealer continually ignores. My Lexus also in cold weather (low 30S) has a large growling noise when stopped and brakes applied. I think it is part of the aforementioned issue. I have had my vehicle aligned a few times. It has a sensation of pulling right. However it stays true, pretty much, on the road. I should not have this feeling in the steering play. Lastly, I am constantly changing out the outside lights on the vehicle. Headlights, turn indicators and rear brake lights.

- Seattle, WA, USA

problem #1

Feb 162009

GX 470

  • miles
My 2004 Lexus GX470 is garage kept and the dash has several cracks. One around the instrument panel and one above the air conditioning vents and one the passenger side. I keep my dash conditioned and my car is very well maintained. Despite my efforts the cracks continue to get worse. This started a few years ago and continues to progress. I am afraid that will effect the integrity of the airbags should they deploy.

- Ringgold, GA, USA