10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
9 / 1
Average Mileage:
41,417 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2007 Lexus IS 250:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #31

Aug 012016

IS 250

  • miles
Takata recall bought this car from carmax and was aware there was a recall for the airbags. We were told to contact the company and we could have them replaced at a Lexus dealership. Every time I go online to see if the airbags are available I get a message stating "recall incomplete, remedy not yet available. " I have been trying to get this taken care of since August, this Is now November. Getting fed-up!

- Cameron Park, CA, USA

problem #30

Oct 272016

IS 250

  • miles
I just had my 1st child and I want to know when my airbag problem will be fixed

- Indianapolis, IN, USA

problem #29

Oct 042016

IS 250

  • miles
Takata recall the interim recall notice was sent out around may'16 when the recall started. Calling the dealership provided no information on when a fix will be available nor any additional remedy provided. This car is unsuitable for commuting with a passenger because "metal fragments could pass through the airbag cushion material, striking vehicle occupants, and result in serious injury or death". with such the potential for such a traumatic outcome, either a fix needs to be implemented immediately or rental cars should be made available to those who do not wish to put them or their passengers at risk. Without being able to determine how at risk a vehicle is for the inflator degredation, remedy options should be provided not only to those under immediate recall but for vehicles that are in the interim period (pre-recall) as well.

- San Jose, CA, USA

problem #28

May 202016

IS 250

  • miles
Lexus has known about this recall for months and has still not started fixing the airbags.

- Louisville, KY, USA

problem #27

Jul 192016

IS 250

  • miles
Takata recall. The contact owns a 2007 Is 250 Lexus. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hercules, CA, USA

problem #26

May 232016

IS 250

  • miles
Takata recall - no fix available for multiple months, unable to operate the car with a a passenger

- Pleasanton, CA, USA

problem #25

Jun 082016

IS 250

  • 175,000 miles
On June 8th of 2016 I was sitting at a red light and was rear-ended and pushed into the another vehicle causing extensive damage and total loss. None of my airbags were deployed and I was taken to the emergency room with neck left arm and back trauma. My passenger had neck sprain and a bruise on her thigh.

- Cartersville, GA, USA

problem #24

Aug 232016

IS 250

  • miles
I am highly concerned and worried about this passenger airbag recall. When asked Lexus about the remedy, I was told that the remedy would not be available until December of 2016. This seems unreasonable. Also does this recall affect the driver's side" it seems unclear as the reports showed that those who were affected by the degraded airbags were in the driver's side. Can someone please look into this" thank you.

- Washington, DC, USA

problem #23

Aug 132016

IS 250

  • 64,000 miles
Takata recall - Lexus stated there is no time frame for a remedy and the manufacturer is trying to go bankrupt to avoid fixing the problem. They said it could be a couple of years at least until there is a remedy.

- Boca Raton, FL, USA

problem #22

Aug 012015

IS 250

  • miles
* "takata recall" life threatening airbag defect in Lexus Is 250 but no plans to fix it * faulty dashboard, side panels interior completely melting - Lexus promised to fix but its been years not fixed on lexis Is 250

- Houston, TX, USA

problem #21

Aug 042016

IS 250

  • miles
Takata recall. The contact owns a 2007 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Buffalo Grove, IL, USA

problem #20

May 232016

IS 250

  • miles
Takata recall. The contact owns a 2007 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Burleson, TX, USA

problem #19

Apr 152016

IS 250

  • 95,000 miles
The contact owned a 2007 Lexus Is 250. The contact fell asleep while driving 50 mph. As a result, the vehicle rolled down a hill and crashed through two trees and a fence. A police report was filed. None of her air bags deployed. The contact sustained injuries that required medical attention. The vehicle was towed and totaled by the insurance company. The manufacturer was not made aware of the failure. The contact later received notification of NHTSA campaign number: 16V34000 (air bags). The failure mileage was approximately 95,000.

- Duluth, GA, USA

problem #18

Jul 182016

IS 250

  • miles
Takata recall. The contact owns a 2007 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Columbia, MD, USA

problem #17

Jun 012014

IS 250

  • miles
Takata recall plus the interior dash and interior side door panels are deteriorating. The front dash has an oily slick residue which glares into the front windshield making it dangerous to operate. The dealership stated that I am on the list as #139 and they've replaced 20 to date. This has been a known problem for years. At this rate and if history repeats itself neither will be remedied in my lifetime.

- Lake Providence, LA, USA

problem #16

Jun 012016

IS 250 6-cyl

  • miles
Takata recall. The contact owns a 2007 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/30/16 updated 10/13/2017

- Worcester, MA, USA

problem #15

Aug 182014

IS 250

  • miles
The contact owns a 2007 Lexus Is 250. The contact received a recall notification for NHTSA campaign number: 16V340000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect. Updated 10/07/16

- Brewton, AL, USA

problem #14

Oct 292015

IS 250 6-cyl

  • 95,261 miles
The airbag warning light came off and on 3 years or so ago when I had started the car and sometimes while driving. When I brought the car in to the dealer the warning light was off, and the dealer checked but said they could not find the code. At the time my car was still under extended warranty. Now the light has come on again just as I was driving out after the car was serviced by the same dealer. They checked the code and said I needed to replace the airbag wiring harness for $2,798. The dealer offered to pay half of the cost since I am no longer covered by the extended warranty but since this issue causes the airbag to not deploy in case of an accident I feel that the full cost should be covered by Lexus, and a recall done for all the models affected...updated 12/03/15 the consumer stated the vehicle was repaired. The manufacturer paid for the parts while the consumer paid for labor.

- Belmont, CA, USA

problem #13

May 202015

IS 250 6-cyl

  • 100,000 miles
Air bags stays on all the time. The dealer, Lexus, refuses to make repair. The vehicle was never involved in an accident......updated 12/03/15 updated 10/17/2017

- Katy, TX, USA

problem #12

Mar 292015

IS 250 6-cyl

  • 69,000 miles
Started the car this morning 3/29/15 and air bag light came on. Drove to store and came back light still on. Got home light still on. Went to auto shop gave me a code of B1861 SRS driver side knee air bag. Sounds very dangerous and im afraid that the air bag wont deploy during an accident......updated 12/03/15

- Buena Park, CA, USA

Read the next 11 complaints »