10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
9 / 1
Average Mileage:
41,417 miles

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problem #71

Aug 132022

IS 250 6-cyl

  • 135,000 miles
The contact's son owned a 2007 Lexus IS250. The contact stated while her son was driving at 15 MPH through an intersection, another speeding vehicle that did not have the right-of-way, crashed into the passenger's side of the vehicle, causing the front end of the vehicle to crash into another vehicle. The contact's son was knocked unconscious. The air bags failed to deploy. There was no warning light illuminated. The emergency services escorted the contact's son to the nearest hospital, where he passed away a few days later. The vehicle was towed and totaled. A police report was filed. The contact stated that the vehicle had previously been serviced and had passed State inspection. The local dealer was not notified of the failure. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 135,000. The contact is requesting a phone call in regards to this case.

- Pocomoke City, MD, USA

problem #70

Oct 102022

IS 250

  • miles
Air bag light came on out of nowhere, went to take the car in for diagnosis and they stated that the issue code was the airbag B1861 is open in drivers side knee airbag squib circuit. Now all airbags are disabled due to circuit malfunction.

- Cerritos, CA, USA

problem #69

May 312021

IS 250

  • miles
The dash is shining and obstructs my view of the road

- Renton, WA, USA

problem #68

Jul 102021

IS 250

  • miles
UNKNOWN The airbag light continues to come on and off, also the check VSC keeps coming on. Not sure what the issue is. I feel unsafe and uncomfortable with this occurring!

- Cordova, TN, USA

problem #67

Feb 022019

IS 250

  • 175,000 miles
The ars light comes on and will not go off, was advised that Lexus no longer makes this part so I can not get it fixed this was a part of a previous campaign recall but I am still having the issue

- Newport News, VA, USA

problem #66

Feb 272019

IS 250

  • 130,000 miles
We had the passenger airbag replaced as part of a recall. This work was performed by a certified Lexus dealership. When we got the car back after the repair, the passenger airbag light showed 'off' even with a passenger in the seat. This airbag light and sensor had always worked correctly prior to the airbag replacement by Lexus. There are multiple complaints of the airbag wiring harness being too short and the replacement airbag causing this same issue for many other Lexus owners. When we brought the car back to Lexus, they said we would need to purchase a new ECU sensor for thousands of dollars and that this issue was not part of the recall and not caused by the repair. Again, this issue arose due to the replacement of the airbag which was performed by Lexus and a required recall.

- Carlsbad, CA, USA

problem #65

Mar 012019

IS 250

  • 77,500 miles
The cover over the front passenger Is detached and hanging open. This happened some time following a recall repair. I am concerned that something Is wrong. Both front wheel ball joints failed and I was told that this was a dangerous situation. I had them replaced as I was traveling and not able to go to a Lexus dealer.

- Doylestown, PA, USA

problem #64

Sep 122017

IS 250 6-cyl

  • miles
Hello. I have this 2007 Lexus IS250 that the dashboard and all 4 door panels are tearing apart, braking, melting, but worse for my safety and my wife that we both drive the car, and we feel that the front passenger airbag going to come apart (not safe)because looks like the whole piece will came out of the dashboard. I know Lexus said that they replace some but mine wasn't called and the problem Is totally visible there. Need help please.

- Centreville, VA, USA

problem #63

Dec 012019

IS 250

  • miles
When the passenger side airbag was replaced by Lexus the light for the seat airbag appeared. The dealer and Lexus refuse to fix this unless we pay $3600. To but a new seat. They claim this was not related to the recall but I know its not true because the light did not appear until they fixed the dashboard airbag.we cannot have a passenger on the car and cannot sell the car in its current condition

- Birmingham, MI, USA

problem #62

Apr 052019

IS 250

  • miles
Air bag sensor in the front passenger seat Is not working. This Is a serious safety issue and dealership does not think this Is an issue.

- Hemet, CA, USA

problem #61

Jun 022019

IS 250

  • 152,000 miles
Takata recall. I bought my car only two years ago after my first Lexus lasted me upwards of 350,000 miles. Keeping this in mind I found my 2007 IS250. I was aware after buying the car (but 2 days outside of my dealership warranty *fishy*) about the passenger air bag recall. The dashboard situation Is harsh. There Is a very chemical smell coming from my dashboard, it feels and peels off like the foam under it. It gets ripped and torn to shreds from very little friction. I have read that some people became very congested and ill from this smell. It Is very pungent. Now for my engine, this Is a big one. As I was driving, my car starts to make a loud but hallow clunking noise. For a long time I thought it was my brakes, so when I got them changed it went away, for a little. Now today as I was driving my car (which Is an automatic) completely stalled in head on traffic. Lucky me, ive driven many manual cars so I knew what to do. When I turned my car back on, it held idle at 4000 RPM. While going 20 mph it holds at 5-6000 RPM. As well as my miles per gallon/tank drop dramatically. While the car Is in idle in my driveway, it shakes like a freezing baby throwing a temper tantrum.

- Peoria, AZ, USA

problem #60

Oct 012018

IS 250

  • 85,000 miles
Owners of Toyota and Lexus vehicles are experiencing problems with the airbag occupant sensor located under the right front seat dealers are not acknowledging this problem. It is all over the internet and facebook. It is similar to the Tacoma frames rusting out prematurely. Eventually they acknowledged the problem and took action. It appears they won't take any action until pressured.

- Connellsville, PA, USA

problem #59

Jul 132018

IS 250

  • 100,000 miles
There has been an ongoing problem with these cars with the air bag wiring harness. Many cars have had this problem including my car. The wiring harness gets disconnected from the air bag itself and disconnects puts on the air bag light. Taking it to the local dealer I was told that it would be $2,500 out of pocket. Looking through the forums many people have had this problem and it is a very normal problem with these cars.

- Tangent, OR, USA

problem #58

Dec 042018

IS 250

  • miles
Takata recall: Local Lexus dealership in Tacoma, Washington not willing to repair potentially lethal airbag for (4) four months. We cannot be without a transportation for +/- 16 weeks due to dealership issues.

- Wauna, WA, USA

problem #57

Nov 092018

IS 250

  • 89,000 miles
The passenger airbag will not activate. The passenger air bag light is permanently lit. Paid to Lexus dealer $ 185.for diagnostic, they said mi car needs new cushion and new computer cost about 2800, that's outrageous, should be a safety recall cause is related to airbag recall a safety issue,

- Burbank, CA, USA

problem #56

Sep 022017

IS 250

  • 105,000 miles
Passenger osc sensor fails due to faulty wiring harness. Lexus charges $2500 to repair and will not cover under warranty.

- Rohnert Park, CA, USA

problem #55

Mar 092017

IS 250

  • 140,000 miles
I have a Lexus Is 250 2007, the dashboard material is low grade and unsafe, for visibility while driving in day hours. When I was notified by a friend that the Lexus organization have made a recall on the all the Lexus cars such as mine, I called the dealership in my city houston tx and they did not help me, and they said the recall don't exist.

- Houston, TX, USA

problem #54

May 082017

IS 250

  • miles
Air bag warning light turned on while we were driving normally. The dealership quoted us the fix will be $3400. Service bulletin for this problem is L-sb-0167-08, and with this, air bag on driver side knee will not deploy. Although this is only a service bulletin, it seems to me as this is a safety issue, therefore, needs to be recalled. The charge of $3400, which basically is 10% of initial cost of the car, is unreasonable, especially given the frequent occurrence reported by other owners of this vehicle and how the problem is at the harness, where consumers have no access to on daily basis. It was reported online that the harness cable is designed to short causing the harness to stretch, which damage the harness over time. My car has not been in a major car accident to cause any alternations and repairs to this part of the vehicle.

- Honolulu, HI, USA

problem #53

May 092016

IS 250

  • 220 miles
Takata recall airbag did not inflate when hitting a brick wall head on. My car was in motion and was hit on the rear passenger side of the vehicle and fish tailed head on into wall and I sustained injuries.

- Las Vegas, NV, USA

problem #52

May 232016

IS 250

  • miles
Takata recall. The contact owns a 2007 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Lexus of tampa bay located at 5852 N dale mabry hwy, tampa, fl 33614; (813) 365-7152) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Tampa, FL, USA

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