2.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
52,884 miles

About These NHTSA Complaints:

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problem #4

Jun 012023

IS 250

  • miles
The headlamps on my car are and have been for quite awhile been hazy with the light unable to meet the safety standards the car is advertising. WIthout proper headlight I am not able to safely see the road ahead of me. There is no replacement or new headlamp avallable.

- Phoenix, AZ, USA

problem #3

Jan 252019

IS 250

  • miles
I purchased a vehicle from empire auto sales now known as car queens. I applied for tags for this car over a year ago. Now my registration Is expired and I'm now finding out that I bout a salvage car that has been totaled out through a insurance company. Which Is fine but the dealer failed to have the car inspected for safety purposes to get a rebuilt title. I am now told that it Is illegal to drive this car! the dealer refuses to talk to me about this situation. I'm not sure if I'm in the right place to ask for help but if not can you please advise me on who to talk too! I just want my family to be safe on the highways. I called jackson ms car title and registration and they agreed that it's a problem with the title for this car! also I was told by an employee of car queens that the owner Is selling cars without properly clearing the titles or having the salvage vehicle properly inspected. This incident started January 2019 and still to this day!

- Horn Lake, MS, USA

problem #2

Jul 292017

IS 250

  • 145,000 miles
A year or so ago my car started overheating. I stopped and the car shut off. The computer system froze and said checking system and showed a drawing of a car frame and what I guess is the heat source. I took my car to the mechanic and he replaced the water pump. It had cracked and boiled over and ever since I have had nothing but problems. I've replaced the alternator, the battery, and my navigation system is blank and completely doesn't work. Nor do the buttons around it. The motherboard is fried. Also sometimes when I'm driving at night my headlights turn off in the pitch black driving down the road. My dashboard is melting and since I'm a realtor who puts a lot of miles on her car, I'm underwater. I'm either going to have a heat stroke driving that sauna around (the heat is stuck on) or crash when my headlights suddenly stop working. My daughter is learning to drive and I cannot let her drive once it gets dark. It's okay for me to die but not her. There doesn't need to be a sensor right under the water pump that can destroy your hole car. Thank you for your time.

- Columbia, SC, USA

problem #1

Nov 252014

IS 250

  • 66,537 miles
Condensation has formed on the inner surfaces of both headlight lenses. The condensation reduces the light intensity and distorts the Focus of the headlight beams. This in turn causes a safety hazard by impairing the night-time visibility of the driver and possibly blinding oncoming drivers.

- Germantown, MD, USA