3.7
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 33,619 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2015 Lexus IS250. The contact stated while operating the vehicle, the radio and infotainment center failed to function properly. Additionally, there was a burning odor inside the cabin of the vehicle. Upon inspection, it was discovered that the stereo amplifier located in the trunk was submerged in water. The location of the water intrusion was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 88,000.
- Rensselaer, NY, USA
The contact owns a 2015 Lexus IS250. The contact stated that while operating the vehicle, the radio was inoperable. Upon inspection, the contact discovered that electrical connections located in the trunk space were submerged in water. The cause of the water intrusion was not yet determined. The local dealer and manufacturer were notified of the failure and advised the contact to schedule a service appointment. The contact was concerned that with the electrical connections submerged in water, it could cause a fire and safety hazard. The vehicle was not repaired. The failure mileage was 69,000.
- New Haven, CT, USA
When it rains there is a leakage in the trunk where the amplifier is located. I had a problem with my radio I was not able to hear anything although everything seemed to have been working on the screen I wasn't able to put volume and no sound was coming out the speaker I later find out that it was the amplifier not working because where the amplifier is located inside the trunk it was filled with water from a rainy day I ended up having to buy another amplifier and I installed it and my sound finally worked I was able to put volume up and down 2 months later after I bought the new one another rainy storm happened and my sound stopped working to my surprise it was filled with water where the amplifier is located and it smelled like burnt the water leakage caused my amplifier to burn I did my research and I found out that im not the only one going through this problem on lexusclub.com and google I found various people going through the same problem im assuming this is how the car was manufactured and this can be very dangerous because everything could've burned since its an electrical problem this needs to be a recall there is no coincidence that other Lexus owners are going through the same problem my car has not been in any type of collision nor anything has happened to it to cause that leakage in that area this is a manufacturing problem and needs to be looked
- Huntington Beach, CA, USA
I was driving and out of no where my indicator light said low voltage steering. I waited a couple of days to get an oil change and have the car inspected and the service guy wrote up the order. I gave the service guy my keys and noticed he never moved the car, I questioned him as to why and he said the car won't start. I replied to his statement and said how is that I just cut it off. The service guy had a tech test the battery and couldn't read it because the voltage was extremely low.
- Opalocka, FL, USA
Two weeks after buying the vehicle I began to notice that the driver's side door would often time take two or more tries to open with either pulling the door handle or using the keypad. The problem was intermittent in nature and my work schedule was busy so I dealt with it until the problem got significantly worse. The car got to the point in which on 11/27/2015 I recorded a video attempting to get into the vehicle to document my concern.I took the vehicle to the dealership on 11/28/2015 because I figured the issue required immediate attention and I was told that I needed an appointment of which the only convenient appointment was for the next week 12/5/2015. I spoke to andre my service advisor about the issue and left the vehicle for service. By 1 pm that Saturday I received a call from andre saying that the issue could not be recreated and that I would basically have to come to pick the vehicle up. I told him that I live in boca and had very limited time during the week. He said he would talk to a manager to basically get permission for the repair. The issue was diagnosed as a problem with stretching of the door cable assembly and it was replaced. The issue happened again yesterday and I again wanted to replicate the issue prior to complaining. This morning 12/18/2015 I attempted to open the vehicle and yet again the door would not open. I bought a brand new vehicle because I did not want to have issues of this nature. I know that even new vehicles have issues, but this issue has inconvenienced me severely.
- Boca Raton, FL, USA
- Lithia Springs, GA, USA