10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 29,200 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I special ordered a 2003 Lexus Is 300 in 2002 in which waited 2 months for its arrival. There has been several recalls with components on my car but Lexus selected just a few to send letters to. Initially, the dashboard was manufacture with defective material and Lexus corporation refused to take care of it. I am still working on this issue then there is the sensor2 bank1 which my trac off blinking and check engine light stays on. The scary things is with the sensor issue the car will stop running without any warning. Driving on the highway 60 miles per hour my motor stop running which caused another driver to have an accident. The driver tried to avoid hitting me and he totaled his car. Lexus sent out limited recall letters therefore I did not know about the issue and could have cost my or the driver life. Now Lexus will not correct this issue even though I researched and found the recall. I called Lexus and was told there wasn't a need to send me letter because my VIN # wasn't on the list. I asked how could send the letters to a few when most of the Is 300 has the same issue.
- Houston, TX, USA
The contact owns a 2003 Lexus IS300. The contact stated the dashboard covering was deteriorating due to defective material. The vehicle was taken to the dealer who inspected the vehicle and stated the dashboard cover would need to be replaced. The manufacturer denied assistance with the repair. The vehicle was not repaired. The failure mileage was 39,000 and the current mileage was 43,000. Updated 08/31/11 updated 12/13/11
- Houston , TX, USA
- Honolulu, HI, USA