10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
10,650 miles

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problem #2

Jul 282020

IS 300 4-cyl

  • 19,300 miles
The contact owns a 2019 Lexus Is 300 equipped with Bridgestone tires, tire line: Turanza EL400, tire size: 255/35/R18 N/a, dot number: Rb4tr982520. The contact stated that while driving 5 mph, the low tire pressure warning light illuminated. The contact stated that while at a stand still at a traffic light, the accelerator pedal was depressed and an abnormal sound was heard coming from the vehicle. The contact stated that her husband exited the vehicle and saw that the rear passenger's side tire had detached from the rim. The contact stated she exited the vehicle and found the defective tire near where she was parked. The contact stated the sidewall of the tire was attached to the rim. The contact stated that a bystander assisted with replacing the tire with the spare. The contact drove to her residence. The vehicle was taken to a Firestone facility and was informed the tire was defective and needed to be replaced. The manufacturer was informed of the failure. The failure mileage was 19,300. The consumer submitted photos.

- Indio, CA, USA

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problem #1

Jun 252019

IS 300

  • 2,000 miles
Please see images. Without warning on this news 2019 Lexus Is 300 with approximately 2,000 miles on it the left rear front tire literally came off the vehicle while traveling South at legal highway speed on I-95 near boynton beach, Florida. The tire completely blew up off the vehicle and the vehicle slammed onto the ground in a very dangerous manner, causing smoke and what looked like a fire. The vehicle swerved off the side of the freeway and 2 passengers exited quickly from the vehicle and Florida highway patrol was called.please see photos and there is also video too large to attach amd news video story as well. It is too large to attach. We will be happy to provide alll materials. The dealership has offerred to replace the defective tire. They claim they do not know what caused the failure, even after an engineer came out. There is $2300 of damage to the car according to jm Lexus as a result of the failure and there were injuries. We asked Lexus to report this to your office, but we have been unable to get an answer as to whether that was done. After research we found a number of similar complaints about this tire and these vehicles.

- Boca Raton, FL, USA

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