10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 79,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On June 11, 2019 I was driving on regular speed limit of road 55mph and suddenly deer and fox came, so I try to avoid them and hit the brake and ABS brake didn't work hit the fox and car stability control didn't work and car flip 5times and hit the deer as well, but none of my car airbags deployed after flipping and hitting.
- Manassas, VA, USA
There is a change in the vehicle brake pedal feel its not firm anymore it almost goes to the floor and if I step a little harder the pedal goes all the way down I check and bleed the brakes front and rear and still not feeling firm the brake pedal I see that some cars same model and year as mine have a recall for the master cylinder brakes but not mine
- Fontana, CA, USA
There Is a loud noise coming from under the hood when you press on the brakes. When stepping on the brake before coming to a full stop there Is a pumping noise. From the front engine area. The brakes locked up on me when I was parked and trying to start the car and I was unable to start the car. I pumped the brakes and turned the wheel and it started. When sitting still at a light with my foot on the brake the noise from the front engine area gets louder. The sound Is a loud, knocking, ideling sound. It feels like something Is stuck, like the car Is trying to run properly but cant because something Is stopping it. This feels like an ABS system issue. I have heard that other Lexus owners are having the same issue with this same make and model. This Is a dangerous issue that needs to be looked into. This Is an across the board issue and Is affecting way more than just a few custermers.
- Aurora, IL, USA
The car like many push button start cars requires that you step on the brake pedal when starting, but the car will not start sometimes and/or requires a lot of force on the brake pedal to start the car which is apparently due to the brake booster going bad. This has been happening intermittently over the course of the year or about 9000 miles. I took the car to the Lexus dealer and told them what I thought was wrong because if you google "Lexus IS350 brake pedal hard" or "Lexus not starting" you will see that many people have this same exact problem with their Lexus, and not just with this Lexus model. The dealer confirmed the brake booster is the problem and that the cost to replace it would be approximately $1,100. After contacting Lexus customer support and pointing out that a lot of Lexus owners seem to have the same problem, they said it is not under recall, and that I must pay for the cost of the repair. I can see situations where a car not starting could be considered a safety issue, but more upsetting is that there is clearly a defect that many Lexus owners are experiencing, Lexus probably knows it, but will not correct it or recall it.
- Weston, FL, USA
Rear brake calipers seized, needed replacement. Excess rust, material appears defective. Also cause of rear brake pad replacement.
- Alexandria , VA, USA
- Manassas, VA, USA