10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 250,233 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Accelerator stuck open and had to apply brakes which kept me moving forward in a skidding motion on freeway; luckily I didn't hit the person in front of me as I applied both feet on brake pedal sending the car skidding in a breaking pattern! accelerator finally released.
- Kansas City, MO, USA
The contact owns a 2006 Lexus IS350. The contact stated while driving and applying the brake pedal to stop the vehicle it experienced unexpected acceleration and crashed into the rear of a second vehicle. The driver of the second vehicle was injured during the incident but no further information was available. A police report was available. The vehicle was taken to the dealer who was unable to diagnose the failure. The manufacturer was not notified of the failure. The failure mileage was 91,274.
- Columbus, GA, USA
The contact owns a 2006 Lexus IS350. The contact was driving approximately between 35-45 mph when the vehicle accelerated up to 90 mph without warning. The brake pedal was depressed to the floor with extreme force. The vehicle failed to slow down. Immediately, the emergency brake was engaged and the vehicle slowed down. The front driver side floor mat was removed. An identical failure occurred on a separate occasion which resulted in the vehicle crashing into a tree. The contact did not report any injuries or state that a police report was filed. The manufacturer was notified of the malfunctions and confirmed that the driver side floor mat be installed in the vehicle. The authorized dealer recommended the floor mat not be installed. The contact received conflicting information from the dealer and manufacturer with uncertainty of the floor mat installation. The failure has not recurred. The failure mileage was 44,000. The current mileage was 65,000.
- Woodlands, TX, USA
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) I own a 2006 Lexus Is 350. I have had two incidents of "unattended acceleration" but was fortunate that both occurred on the freeway and I was able to get the vehicle to stop accelerating. My question is this; I received a notice from Lexus, about six months ago, that there was a problem with the vehicle; however they were going to let me know when they had a fix for the problem. I've called several times, the last time was this week 3-9-10, and was told again that they do not have a fix and I need to wait and they would let me know when to bring the vehicle in. This seems dangerous, and I would like to complain that Lexus is not doing enough to either get me a replacement vehicle to drive until they fix the car, or fix it. [xxx]
- La Quinta, CA, USA
- Glendale, CA, USA