10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 104,070 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving home at 25mph (without my child) approaching an intersection, when the car in front of me makes a last minute lane change to turn at the intersection, I go to break and it doesn't break, the pedal reacts hard where it's always a soft compression, the dash lights up flashing the message "break malfunction" "check ABS, check vsc, check brake system, not to drive vehicle due to system failure, contact deal immediately". I coast down the road and upon breaking again the whole car shakes making steering and especially turning very difficult. I take it 5mph the rest of the way and once home and parked, I try to restart the vehicle. When depressing the brake to activate the electric start, the break kicked back and the car would not start. I had the vehicle towed to the dealer it was purchased from. The dealer did confirm it was the break actuator assembly (L-sb-0178-09) that had been issued a special warranty (policy bulletin 16-01) with a 10 year term from purchase date. Unfortunately the issue had not been taken care of with the original owner and then became a problem 8 months after I made the purchase... which is now out of the special warranty term. I am currently working to resolve the issue and hope Lexus will help cover the $2600 repair. More importantly I am hoping it becomes a recall because of the safety issue. I can't imagine what would of happened if I was on the freeway.
- Phoenix, AZ, USA
The contact owns a 2007 Lexus LS460. While driving approximately 10 mph, the vehicle lost steering power while turning. The steering warning indicator illuminated. The vehicle was coasted to the side of the road, turned off, and restarted. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 133,000. Updated 03/02/17
- Meadowlakes, TX, USA
While driving, the navigation monitor screen has gone black and reset 10 to 15 times. When this happened, on 2 to 4 occasions, a red "electric power steering warning light" comes on for a few seconds and the steering hesitates. This happened while driving on I-5 at 60+ mph. It didn't happen after I slowed down to less than 50 mph.
- Bellingham, WA, USA
The contact owns a 2007 Lexus LS460. The contact stated that while driving 20 mph and attempting a left turn, the steering wheel seized, causing the contact to crash into a pole. There were no warning lights illuminated prior to the failure. Upon impact, all of the air bags deployed causing injuries to the driver and a passenger's knees. The police were notified and a police report was filed. The front driver side panel was damaged and the windshield was cracked. The vehicle was not able to be driven and was towed to a repair center. The dealer was notified of the incident who advised the contact that there were no recalls for the steering failure and that a representative would be out to further assess the failure. The manufacturer was not notified. The failure mileage was 121,000.
- Lithonia, GA, USA
- Catasauqua, PA, USA