10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 139,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 1997 Lexus Ls. When the contact attempted to start the vehicle, it would not start and a clicking sound was heard. She attempted to start the vehicle a third time and was successful. She drove the vehicle to her destination and when she parked the vehicle, the engine would not turn off. The contact smelled a burning odor coming from the engine. Five minutes later, the vehicle shut off. She inspected the vehicle under the hood and noticed burnt wires. The vehicle was towed to a local repair shop and the mechanic stated that there was an electrical short circuit with the starter motor, which caused the under hood fire. The manufacturer and dealer stated that her VIN was not included in any recalls; therefore, they were not liable for the repairs. The current and failure mileages were 80,000.
- Los Angeles, CA, USA
- Riverhead, NY, USA