10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 60,714 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Lift supports unable to support trunk. In 2006 Lexus las vegas, nv quoted us $750 to fix the problem. Found the cost prohibitive and decided to make do with propping-up trunk with wooden stick each time we open. We are a retired couple in our late sixties, we find the propping-up physically taxing and clearly a safety issue. Yesterday, were it not for my wife's fast reflex, her head would have seriously smashed when a gust of wind slammed the propped-up trunk.
- Henderson, NV, USA
Rear door latch failed and the door no longer closes. Dealer said the plastic latch deteriorated and needs to be replaced with a new one but there is no service bulletin on it. Looks like a safety issue why the door latch is made from plastic and the door can actually open while in motion.
- Fairview, TX, USA
Trunk lid struts on 2001 Lexus ls 430 failed and the heavy trunk lid nearly bashed my brains out.
- Clinton, TN, USA
I have a 2001 Lexus LS430 with approx. 72,000 miles in excellent condition. The trunk lid does not stay up securely and in windy conditions it drops down. On a couple of occasions it hit my head when I was removing some items and whilst I was lucky that since my head was inside, I was not hit by the sharp edge of the trunk and not injured badly but it could have been really worse. The problem is caused by defective struts in the trunk opening mechanism. I checked on the internet and I see hundreds of complaints about this issue and all sorts of places (e.g. ebay) advertising replacement struts. I feel that this is a major safety issue in a luxury car of this caliber and Lexus should recall and fix this problem.
- Edison, NJ, USA
Suddenly the drivers door does not open from inside. While inside the car I have to roll down the window and open the door with outside handle.the car has not been in any accidents.
- Forest Hills, NY, USA
On my 2001 Lexus ls 430 the trunk struts do not support the trunk very well at all. The trunk is difficult to open and closes on your head almost every single time.
- Holly Springs , NC, USA
- Los Angeles, CA, USA