10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 42,732 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2001 Lexus LS430. The contact stated when the brake pedal was applied it extended to the floorboard and it had to be depressed several times in order for the vehicle to come to a stop. The vehicle was taken to the dealer and a local mechanic who were unable to duplicate the failure. The vehicle was not repaired. The failure mileage was 54,000 and the current mileage was 59,000.
- San Rafael , CA, USA
Approached an intersection with a red light while driving approximately 40mph. When I pressed my brakes from about a block away, my 2001 Lexus LS430 suddenly surged. I had two feet on the brake and also tried to put the car in neutral, then park. The car did not slow down. Was going approximately 50mph when I rear-ended someone because my car would not stop. My car was totaled, both driver and passenger airbags deployed. I was using the floor mat that came with the vehicle and it was fastened. I filed a complaint with Toyota the day after the accident, and received a response on Jan. 21, 2010. Toyota stated in the letter that they found no sticking of the accelerator and that it was virtually impossible for both the brakes and the throttle to fail at the same time.
- Brentwood, CA, USA
- Beverly Hills, CA, USA