10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 66,362 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Hello, For over 2 years now, I have had to get oil added to my vehicle multiple times (estimated 2-3 times after my regular interval oil change of 5,000 miles. I get the warning message from the engine stating low oil. I have taken my vehicle to a Lexus dealership, Lexus of Huntsville, AL to try and see what the problem is as this keeps happening and is an ongoing problem. I was informed no oil leak, but there is an internal problem in my opinion. I believe this is a safety defect as my engine could have major problems and possibly cause a fire, or harm to anyone in the vehicle. Also, I have spent additional money (estimated over $500 to get oil added in the amount of 2-3 quarts multiple times per every 5,000 mile oil change. I have recently called Lexus corporate (est 10 Jan 2022) and I getting no where as they asked me to go to the Lexus dealer and have it checked, but I have already done this a few times already with no success in fixing the problem. I believe the lack of oil is causing internal damage to my engine or some other possible major problem. The action I would like completed by Lexus would be to repair this problem at their own cost. I have over 179,915 miles on my vehicle now and want to continue to keep for a longer period of time. See some of my previous attached service history to see when the problem started. Thank you for your assistance on this matter.
- Murfreesboro, TN, USA
My Lexus LS460 spontaneously started on fire in a public parking lot. No warning lights, no known car problems. I had parked my car to run into a store. When I turned it off it made a loud repetitive clacking sound. I turned it back on and turned it off again. Same thing. I turned it back on and tried to back up but it stalled. Started to smell... something was burning and smoke was coming from the engine under the hood. Became very clear that the engine was on fire. I called 911 and the fire department responded. Afterwards, I asked them if they could tell how it started...they said no but it was electrical. I will have a report from the fire department in a week.
- Marietta, GA, USA
The contact owns a 2008 Lexus LS460. While the vehicle was on and in the park position, the "check vehicle system, stop vehicle in a safe place immediately", check engine, and brake system warning indicators illuminated. The vehicle was taken to starks Toyota (4855 us-501, myrtle beach, SC 29579, 843-236-2161) where it was diagnosed that the brake actuator needed to be replaced. The vehicle was not repaired. The manufacturer was notified and stated that the vehicle was out of warranty. No assistance was provided. The failure mileage was approximately 72,034.
- Georgetown, SC, USA
This has happened over 5 times since owning the vehicle. After oil changes and off/on throughout owning the car it will have a hesitation on the acceleration. It will have high RPM's, but it is not going anywhere (loud engine noise). This is very dangerous if it decides to do this when passing someone on the highway and this morning it did it while pulling out into traffic and almost got hit as the vehicle did not move.
- Carrollton, TX, USA
After a manufacture recall for the valve spring replacement, I had my first oil change. Directly after the oil change, I noticed that around 35 mph when I needed to pass a vehicle, I would step on the gas (most of the time pushing the accelerator pedal to the floor) the car was very sluggish and unresponsive. It would take about 10 seconds for the vehicle to slowly accelerate and then the car would take off with the rpms climbing near red line until I released my foot off the accelerator. If I set the cruise control at around 35-40 mph the cars engine surges. I can hear the automatic gear shifting going on as well. This happens much more frequently when it's hot and humid outside. This is an every day occurrence. I have taken my car to the repair facility, they have hooked up the computer to my car but it shows nothing. There are no associated engine lights with the surging. I only use 98 octane premium unleaded fuel, the vehicle has been looked over numerous times but still nothing. I have almost been in some accidents because of the problem. I'm worried for the safety of the vehicle.
- Apo, AP, USA
After the vehicle has an oil change, the car will (intermittently) hesitate to accelerate. This is especially dangerous when you are trying to merge into the freeway or similar occasions. When attempted to depress the gas pedal with expectation that the car will respond and accelerate as normal, the engine just revs up and the vehicle doesn't move any faster than current speed. This will continue for 5-10 seconds then it kicks in. This delays is very dangerous when you want to get out of harms way (accelerate to merge into freeway, passing etc). The problem is intermittent and will go away by itself within a few hundred miles (but will come back sporadically). All this happens by itself and cannot be reproduce at will. However the occurrences often happen after oil change or so (but not necessary). I have bought the car into the Lexus dealership(s) to fix (yes 5 times at different dealership) but they cannot fix this issue.
- Sugar Land, TX, USA
- Newport Beach, CA, USA