10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 86,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Hello, For over 2 years now, I have had to get oil added to my vehicle multiple times (estimated 2-3 times after my regular interval oil change of 5,000 miles. I get the warning message from the engine stating low oil. I have taken my vehicle to a Lexus dealership, Lexus of Huntsville, AL to try and see what the problem is as this keeps happening and is an ongoing problem. I was informed no oil leak, but there is an internal problem in my opinion. I believe this is a safety defect as my engine could have major problems and possibly cause a fire, or harm to anyone in the vehicle. Also, I have spent additional money (estimated over $500 to get oil added in the amount of 2-3 quarts multiple times per every 5,000 mile oil change. I have recently called Lexus corporate (est 10 Jan 2022) and I getting no where as they asked me to go to the Lexus dealer and have it checked, but I have already done this a few times already with no success in fixing the problem. I believe the lack of oil is causing internal damage to my engine or some other possible major problem. The action I would like completed by Lexus would be to repair this problem at their own cost. I have over 179,915 miles on my vehicle now and want to continue to keep for a longer period of time. See some of my previous attached service history to see when the problem started. Thank you for your assistance on this matter.
- Murfreesboro, TN, USA
My Lexus LS460 spontaneously started on fire in a public parking lot. No warning lights, no known car problems. I had parked my car to run into a store. When I turned it off it made a loud repetitive clacking sound. I turned it back on and turned it off again. Same thing. I turned it back on and tried to back up but it stalled. Started to smell... something was burning and smoke was coming from the engine under the hood. Became very clear that the engine was on fire. I called 911 and the fire department responded. Afterwards, I asked them if they could tell how it started...they said no but it was electrical. I will have a report from the fire department in a week.
- Marietta, GA, USA
- Newport Beach, CA, USA