10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 17,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
After replacing tires, at highway speeds the car shakes. Replaced the replacement tires with a different manufacturer and tread type and still have the same vibration at the same speed(s). Tire place put a total of 10 tires on the vehicle to no avail and road force balanced the tires. Recommended I take the vehicle to the dealership. The Lexus dealership said that only the exact tires that came on the car would guarantee the car wouldn't shake. They roadforce blanched the same tires and came up with vastly different results 2 weeks apart. When asked what would happen when the tires that came on the vehicle would be discontinued there was no response. So, in short, Lexus has made a vehicle that, once the oem selected tires are discontinued, will no longer provide a smooth ride.
- Palm City, FL, USA
- Kansas City, MO, USA