As I was traveling eastbound going 55MPH, a car pulled out in front of me from a parking lot and hit my car in the front passenger side. The impact caused my car to go over both eastbound lanes, the median, both westbound lanes, down a hill, and headfirst into a fence. All passenger side airbags deployed, but my driver airbag did not. The impact from the collision should have caused my airbag to go off, and then head first into the fence should have been a second reason for it to deploy. The airbag not going off could have avoided a concussion and severe neck and back trauma. There is an airbag recall on the year, make, and model of my car but my VIN does not show up as an impacted vehicle. This is being looked into currently by the vehicle manufacturer.

- Danville, KY, USA

While driving on the freeway at 72.5 mph the brakes locked up without warning causing the vehicle to skid 60 to 70 feet, crash into a concrete center divider and airbags were not deployed. Moderate injuries. Lexus did an inspection 32 days later and they have no explanation. The accident occurred approximately two months ago on August 9, 2019. Vehicle still sits at the dealership while I make payments, pay for a rental car, and ensure the vehicle. Lexus has not given me any written explanation as promised.

- Murrieta, CA, USA

I received a few letters in the mail at the beginning of 2018 for a recall and I currently live overseas in germany due to my husband being in the military and there is no place for me to get my recall, if I truly have one, fixed. The military will not ship my car back to the usa in October 2019 if it is not fixed. Please help.

- Apo, AE, USA