4.5
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 24,360 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
12-volt battery in trunk area shorted/failed. This resulted in the following dangerous conditions: 1. inability to open the trunk from inside or outside the vehicle (there is no emergency trunk release in this vehicle, power assisted trunk release disables mechanical door opening after battery failure). 2. engaged child locks did not release with battery failure, so passenger doors were also nonfunctional for exiting the vehicle. 3. horn was disabled, with no way to signal for help. These safety defects were fortunately discovered in my garage as I was attempting to connect a charger to the 12-volt battery located in the trunk. While climbing into the back seat, I inadvertently slid the child lock lever on the side of the door panel into the locked position. I removed the headrests to gain access to the trunk because the trunk door could not be opened from the exterior of the vehicle. I then noted that there is not emergency trunk release lever in the trunk area. Once the passenger door closed, the only exit from car was the front doors. Worse still, the car horn is disabled with battery failure, eliminating the possibility of signaling for help. Shorting of the 12-volt battery in the Lexus Nx 300H, turns this vehicle into a safety hazard.
- Anchorage, AK, USA
The uv protection on the navigation screen is coming off looks like it has been scratched when I asked Lexus about this I was told my warranty was up and that it would cost me about $950 to replace it. I searched the problem on line and many people have complained about this Lexus is a where of the problem and won't do anything about it when it happens. I was told if it would have happened before my warranty ran out it would be covered. It is clearly a defect of the uv protection on the screen.
- Valencia, CA, USA
On 7/29/2018 - while driving the vehicle in routine street (non-highway) traffic I felt a slight drag and then the yellow warning light appeared indicating 'AWD system malfunction 2wd engaged.' Less than a week earlier I had this problem addressed at a local auto shop and their diagnostic indicated this was a turbo gate problem and the gate was not closing electronically. I was advised to take the vehicle to the dealer if the problem returns. I have checked online and see this appears to be a problem for other nx300T owners and consider this malfunction can be catastrophic should this malfunction occur while driving during bad weather conditions. In addition to this problem I was highway driving approximately December 2018 when I experienced the vehicle surgindas though hydroplaning by there was no bad weather at the time. I have not had a repeat of this occurrence.
- Goose Creek, SC, USA
Just over 50,000 miles. A/C blowing very hot air, even after A/C turned off. Not getting out side air. Inside temperature would go above 90 degrees F. no engine warnings and any other short of indication.
- Phoenix, AZ, USA
- Torrance, CA, USA