10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 83,829 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2016 Lexus Nx. The contact stated that while driving at unknown speeds, the vehicle overheated and started to shudder and hesitated. The temperature gauge displayed higher engine temperatures. The vehicle was taken to sterling mccall Lexus clear lake located at (18160 gulf freeway, houston, tx 77546, 281-8523-1400) who diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
- Baytown, TX, USA
- North Hollywood, CA, USA