8.9
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,362 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have a 2018 Lexus nx 300H, that we bought 2 years ago and had been bringing to the dealership for maintenance. Recently on August 31st, 2020 my right passenger mirror exploded with wires hanging out and mirror popped out- luckily I was a block away from my house running about 5mph, or my mirror would have flown in the freeway and may have cause an accident. Brought to the dealership but they said that I might have hit something since there was this thread like dent- (which they said could have happen due to the mirror popping out of its case.) still does not make sense to have a side mirror exploding. Its like if your car gets even the tiniest dent your mirror might explode. The dealership claims this is not covered by my warranty due to what they claim something flew or hit the side mirror. I keep on telling them - I was the driver nothing hit the vehicle. Hopefully this manufacturer take this seriously before any accident happens.
- San Diego, CA, USA
The contact owns a 2018 Lexus Nx300H. Within weeks of the contact owning the vehicle, it stalled several times without warning. The dealer (Lexus of serramonte, 700 serramonte blvd, colma, ca 94014, (650) 403-1086) was unable to duplicate and diagnose the failure. The contact was awaiting a response from the manufacturer to determine a repair remedy. The vehicle was not repaired. The failure mileage was 0.
- San Franscico, CA, USA
- Anaheim, CA, USA