10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 131,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Check engine light came on on highway. Within a few miles, the hood began to smoke, so immediately pulled over. Towed to mechanic and was told water pump failure caused engine to overheat. Engine is destroyed.
- Chicago, IL, USA
While driving in my neighborhood, I heard a noise. 1-3 minutes later, the oil light came on. I went straight to the dealer (a mile away), despite the owner's manual indicating no urgency. They said my oil cooler line blew, leaked out all my oil and destroyed my engine within minutes. I came to find out later that this catastrophic, engine-destroying oil line rupture is a known defect to Lexus (like the vvt line) but for some reason was never recalled despite it being just as catastrophic/dangerous. Lexus chose to use a cheaper rubber hose instead of a metal pipe when the rubber hose can't take those high temps and will blow. 100% likelihood this will happen'just a matter of when. I researched it and there are millions of Toyota and Lexus cars affected by this problem'every single '07-'11 Rx 350 plus many Toyota. Lexus was made aware of the defect but chose not to fix it. Except in Canada, there was a mandatory recall and this part was replaced. For some highly suspicious reason, this didn't happen here. Why" it's dangerous enough to recall in Canada, but not the us" instead of recalling, us Lexus issued an insufficient 36 month warranty to replace it, but only if it blew during this time. If it didn't leak within that time, you're screwed. Lexus messed up its VIN tracking system, so people were not made aware of this warranty. For those who were, the issue was downplayed as simply an 'oil seep' instead of an oil line explosion which destroys the engine. Customers were not told at the dealership. We should have been alerted to the defect so we could fix it proactively and spare us the death of a car with only 90K miles. Google this problem to see the thousands of posts/complaints on Toyota/Lexus websites. There needs to be a mandatory recall and/or reimbursement for those whose engines were destroyed by Lexus' known defect. Please take action! please.
- Penn Valley, PA, USA
Sever oil leak and engine stop and smoke started coming
- Euless, TX, USA
The oil cooling line in my 2007 Rx 350 failed without warning, causing all oil to be lost from the engine and catastrophic engine damage. I was on a highway driving approximately 60 mph when this occurred without warning. The engine ceased and was completely ruined with only 110,000 in mileage. I did not receive notice of any recall related to this problem.
- Stevenson, MD, USA
The oil pressure hose busted. I took my car to Lexus and they told me it was a common problem with the car and they have replaced the rubber hose with a metal one. I purchased the metal hose and had it replaced. Oil had already leaked out to the point that cause my engine to lock
- Little Rock, AR, USA
Oil cooler line leak engine oil empty
- Beach Park, IL, USA
Traveling down highway at 65 mph. Vehicle began losing power and eventually stalled. Check engine light came on. Vehicle would not restart. Vehicle was taken to independent mechanic who did nothing more than remove exhaust manifold. Independent shop made me aware of Lexus bulletin regarding 2gr-fse engine and similar symptoms. I reviewed bulletin and verified symptoms were effectively identical to those I experienced. Vehicle towed to jack safro Lexus of brookfield, wi and Lexus corporate was contacted by me at that time. The engine was removed and two of the three bolts holding bank one vvt in place had come loose and were resting inside the crankcase. The third bolt was ~50% out when it sheared off and vvt failure caused engine failure. Lexus corporate was asked by me repeatedly to conduct an investigation with an engineer familiar to the system and to evaluate this (2gr-fe) for potentially the same root cause as the issue noted in the bulletin. Lexus was made aware, up to the executive level, that the failure mode was virtually identical to that described and evidence of failure was repeatedly offered. Lexus corporate continues to refuse to investigate this issue.
- Beaver Dam, WI, USA
- Memphis, TN, USA