2.3
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 66,858 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We are the original owner of a 2007 Lexus Rx 350. The dashboard has been cracking and crumbling apart, posing a significant safety concern. For example, the airbag unit is built into the dashboard. Dashboard degradation also affects visibility as it reflects in the windshield and crumbling pieces fall off during driving. Upon further research, a 2014 class action lawsuit prompted a warranty enhancement in 2015-2017 to cover the dashboards of several Lexus model vehicles, including our 2007 Rx 350. Unfortunately, we never received any notification of this warranty program, so we were unaware of it until now, after it has expired. We have contacted our local dealership, stevens creek Lexus in san jose, California, as well as Toyota and Lexus corporate, without resolution. As we never received notice of the warranty replacement program, we would appreciate a goodwill coverage for replacing our dashboard.
- Fremont, CA, USA
Takata recall" I purchase a used 2007lexus Rx 350 and I discover that it has airbag problem. The light is always on when I am driving and I checked to see if there is any recall on the car but none. I need this airbag issue and any other issues to be fixed. Thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
- Chicago, IL, USA
Dashboard is cracked over the passenger side airbag. Car has been garaged when not in use. Crack appeared without the dash being hit or damaged in any way.
- Clanton, AL, USA
1.transmission unexpectedly completely shut down while driving on the freeway. Car jumped forward and completely stopped on the fast lane. I had to call for towing. Transmission was replaced at mechanic shop. Happen in November 2016 2. oil shooting from the broken hose close to the engine while driving on the freeway. Stopped car and call for towing. Replacement of hose completed at mechanic shop. Happen in 2014. Reimbursed by manufacturer. 3. random flashing of air bag lights (driver) without any reason. Looks like some sensor/electrical malfunction. Happening now.
- Auburn, CA, USA
The car start flashing driver air bag lights, I took mechanik it's giving some codes. When we contact the dealer to see what's going on they sayt that manufacture is extendet warranty to 72 monts or 72000 miles, because of defective parts, but my car star having problem when I have 87000 miles. I don't understand if the part defective why not put a recall? its not safe to drive when I know the air bag is not functioning correctly, please follow on this complain
- Glendale, CA, USA
- Glendale, CA, USA