10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 68,493 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Engine knocks on acceleration, burns oil bad, hard to start, transmmision will not auto shift into high range on freeway, car lurches when getting up to freeway speed
- Commerce Twp, MI, USA
While driving with client friends to the ritz carlton in rancho mirage for thanksgiving dinner, the car suddenly stalled. The engine was running but when the gas was stepped on there was no response. We managed to pull to the side of the road at which time we heard an explosion and the car was engulfed in flames. We all immediately jumped out of the car fearing that the gas tank would explode. We called 911 and the fire department arrived in time to extinguish the flames before the gas tank could explode. The windshield blew out...the tires exploded and the car is a total loss. The car has been towed to the police impound lot and because of the holiday we have not been able to reach Lexus. It seems apparent to us that this is a gas leak issue as the under-carriage of the car was on fire. Considering that Lexus has recalled 423,000 cars for a gas leak problem (ours was not on the recall list) it seems obvious that this make and model should also be recalled before someone dies in a fire. This was an extremely frightening and traumatic event and we all feel very fortunate to have survived it with no injuries....except shattered nerves.
- Indian Wells, CA, USA
- Saginaw, MN, USA