10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 95,176 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2002 Lexus rx 300. The contact stated that the vehicle was involved in a crash and none of the air bags deployed. The contact mentioned that he was not wearing a seat belt at the time of the failure. As a result, he sustained a head injury after hitting the dashboard. The driver of the other vehicle suffered a neck injury. The vehicle was destroyed. The failure mileage was 290,000.
- Olathe, KS, USA
Both driver and passenger air bags failed to deploy upon front impact with a tree.
- Saltillo, MS, USA
TL- the contact owns a 2002 Lexus RX300. The contact stated that while parking vehicle, there was an abnormal increase in engine rpms as the vehicle accelerated independently. The vehicle jumped the curb and crashed into a fence before coming to a complete stop. The air bags did not deploy and the contact suffered injuries to the right shoulder. The vehicle was not destroyed. The contact called the manufacturer and the manufacturer sent a technician to examine the vehicle failure. The technician stated that because there were two flat tires on the vehicle due to the sudden acceleration, the vehicle could not be properly examined. The failure mileage was 135,000. Kmj updated 01/13/12 updated 02/01/12....updated 02/10/12 also, the air bag did not deploy. Updated 05/03/12
- Hopewell, VA, USA
The contact owns a 2002 Lexus RX300. When the contact attempted to start the vehicle, she noticed that the engine attempted to start itself before the key was turned all the way in the ignition. She proceeded to shift the vehicle from park into drive. The vehicle accelerated quickly and would not stop, even when the brakes were applied. The vehicle crashed through the garage door and, approximately 10 feet further, struck a retaining wall, her neighbor's home, and a gas meter. The contact placed the vehicle into reverse and it sped back through her retaining wall and struck her home. The air bags did not deploy and there were no injuries. A police report was filed and the vehicle was destroyed. The dealer stated that they had never heard of this type of failure. She attempted to notify the manufacturer, but was unable to reach anyone. The current and failure mileages were 61,232. Updated 11/10/09
- Crestwood, KY, USA
The contact owns a 2002 Lexus RX300. While driving 35-45 mph, the contact stated that another vehicle crashed into the drivers side of her vehicle. The airbags did not deploy. The contact sustained a concussion and neck injuries and felt this was caused because the airbags did not deploy. As of May 27, 2008, the dealer had not repaired the vehicle. The failure and current mileages were 70,000. Updated 07/29/08 updated 07/29/08
- Carrollton, TX, USA
Another vehicle cut through the center median and turned into the consumer's path striking the left front bumper and fender; yet none of the air bags deployed. Vehicle is traveling at 65 mph.
- Pompano Beach, FL, USA
- Va, VA, USA