5.1
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 19,231 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My daughter was driving on the Freeway and the vehicle just went dead. She lost all power nothing would work. She was on a outside land and was able to get it off the road. She said it was really hard to do that and scared her very much. She said if she had been in the middle lane she would have not been able to get it off the road. We took it to our mechanic and he told us to take it to a dealer as they had the proper equipment to test the hybrid system. We dont have a lexus dealer in our town but we have a Toyota. We took it there and they told us it would be $170 to find the problem. They called us and had a list of things they recommended. My husband asked did you check the hybird system and they said yes they could find no problems. I called and talked to the gentelman and he said the tests they ran they could not find the problem. I asked him what we could do and he said they cant find the problem. I looked on the internet and many many people have the same problem. How could they not know what the problem was. This makes no sense to me. If your drining down the freeway and lose power this is a safety problem. Lots and Lots of the remarks were to report them to NHSTA so thats what I am doing. Thank You
- Vero Beach, FL, USA
In 2020 entire dash sticky to touch, and cracking of dash 2021. VSC light on/off.
- Fayetteville, TN, USA
I purchased a vehicle from a dealership in Illinois. Driving the vehicle home to milwaukee, Wisconsin the hybrid system, traction control system, and all wheel drive system error lights went off at once. The vehicle went into limp mode in the middle of the lane. I struggled to merge over onto the emergency lane. I informed the dealership of the issue, and towed the vehicle to a local Toyota dealership. The local dealership informed us that no codes were showing up, and to pick up the vehicle. We picked the vehicle up, and on the way home the same warning systems showed again. I informed the dealership I wanted a refund, and now they're playing games. When getting home, and checking the VIN to maybe see if there was any safety recalls on the vehicle. It's showing as a salvaged vehicle.
- Milwaukee, WI, USA
Dashboard is cracking and exposing foam underneath. Concern that pieces will continue to fall off and taping or covering the dashboard may interfere with airbag deployment.
- Salisbury, MD, USA
My cracked dashboard or a melted dashboard with glazed stickiness and shiny.I have a hard time seeing the road through the reflection on the windshield.
- San Diego, CA, USA
The dashboard is breaking down (melting) causing it to be extremely shiny and sticky. As well as omitting a gas which has caused a severe glare on the inside of the windshield. This has made it extremely difficult and unsafe to drive at night. Lexus had my vehicle in September of 2016 to fix an oil hose recall and purposely did not make me aware of the faulty dashboard issue, ( said they didn't have to) therefore, I missed the window to have this repaired at their expense. Lexus refuses to make this issue a recall which has affected thousands of vehicles.
- Rowlett, TX, USA
Vvt-I rubber oil line ruptured leaking all 6 quarts of oil out of engine, causing catastrophic engine damage while driving in 2008 Lexus RX350 Toyota should have never put a rubber hose on an oil line with 80psi and they should have issued a recall. The Lexus dealer has never advised me of potential problem. They should have to repair my engine. Furious at Toyota for cutting costs!
- Marietta, GA, USA
Airbag/seatbelt passenger light warning is on and not functional. Tire light warning is also on and could not be reset.
- Rockville, MD, USA
My oil line burst on my Lexus Rx 350 SUV and caused severe engine damage as a result. This is a very large leak which covers the ground, engine, and undercarriage. If the oil line ruptures while driving, the low engine oil message and engine oil pressure warnings will illuminate (which it did not, no warning, no illumination of lights) and will result in complete engine failure due to oil starvation.there was no warning lights ahead of time and then all the warning lights went off at the same time when I came out of the store to start the car, and it was towed immediately to a service center and was not driven when the panel lite up (the whole panel illuminated with warnings in every category with no warning to include tire pressure, oil light, engine light, battery light, air bag, SRS, master light, brake light, power steering light, electric charging system light). The car has no damage to the undercarriage indicating this could not be the cause. The mechanic reports a defect in the oil line/pump, it cracked and should not have. They are reporting a very large leak that would have occurred thus damaging the entire engine very quickly. With a rupture of this magnitude no oil to the engine, the engine will be irreparably damaged, you cannot just replace. You cannot repair such a massive oil leak without warning because the damage can be done immediately with such a severe loss so suddenly. I never received a recall notice regarding this issue. The only way to fix it is to replace the engine. This is a catastrophe on a car that is in perfect condition, well maintained for all services with only 77,000 miles on it. Vehicle was stationary
- Severna Park, MD, USA
Takata recall dashboard is cracking and I did not get the recall to have it replaced.
- Chattanooga, TN, USA
- Anacortes, WA, USA